Glen The Plumber

They did not even take the old toilet away. 1 1/2 2 guys to install 1 toilet we had brought new at our house.

Very professional, knowledgeable, respectful team replaced the valve on our main water line this morning. Worked well with the town resource. All Covid protocol observed. Could not have asked for a more positive experience. Have used previously and will definitely use again. Recommend without hesitation and I have high expectations!

the person was courteous and polite, fixed the problem. He noticed a leak under my sink which I was not aware and fixed that problem all in the all the work provided was excellent.

I can't recommend Glen The Plumber enough. Their tech, Giovanni, just left and there just aren't enough words to describe how fantastic this business is to deal with.
When I called on Monday, they told me they would call Wednesday morning, and that they wouldn't be able to make it out to my area until Wednesday/Thursday this week. Giovanni called at 8:00 Wednesday morning, and came out in the afternoon, not just for a quote, like I thought might happen, but to actually fix the leaking pipes. He spent a little under two hours here. Replaced the main pipe out to the garage and changed a shutoff valve. He was super friendly, and professional, and gave me some great advice to fix a couple of minor issues that I am absolutely capable of fixing myself.
If you need a plumber, you really don't need a second or third opinion with Glen The Plumber. Make this your first call, and save yourself the time and the hassle of calling others.

I left a message during the company's operating hours. The owner called me back within 30 minutes and had a plumber to my home within an hour. It wasn't an urgent situation, but this was impressive nonetheless.

The tech (Giovanni) was absolutely outstanding from arrival through to departure ... professional, personable, highly competent, explained the process, immediately diagnosed the issue, replaced the float which had developed a cracked housing, meticulously tested the float trigger level to ensure it was at the ideal "protection level", reviewed the repair with me, gave me an invoice and processed the payment all before leaving.

The entire experience could not have been better unless it was free! :) I highly recommend this company, and Giovanni in particular.

My son had flushed a wooden toy train down the toilet. Of course, we couldn't get it out on our own no matter how hard we tried. This morning I decided we needed to call a plumber. My partner suggested calling Glen the Plumber and I was so happy we did! They came within 2.5 hours of me calling, which was such a shock and a relief for me, especially having two kids. The men who came were very knowledgeable about the situation and knew exactly what needed to be done in order to get the toilet running again. They got the job done quickly and efficiently while also remaining tidy. I was so impressed by their work.
The scary part is always at the end THE BILL! And I was honestly horrified!! These two men had been working away in my bathroom for nearly 2 hours. I thought for sure it would be a hefty bill, but to my surprise it was not!! They definitely earn every penny they get and the service these men provided me today was amazing.
I would definitely recommend them to anyone in the area who needs a plumber.

Glen the Plumber was super fast, super efficient and did the job correctly. The first plumbing company we had in was useless and didn't do the job and charged us over $500.00, two days later we still had a problem.

Glen sent one of his plumbers to our house to work on what we considered a simple job: install 2 new soldered R19 stops and re-plumb drain for p-trap.

Right away, the plumber noticed the incorrect pipe that connects to the sink. However, instead of replacing the pipe, he left it. The pipe started leaking soon after he left. Few days later, he showed up again stating this: "I told Glen I hope the pipe does not leak".

He used another pipe that still was not the correct one, but at least it stopped the leak. We were outraged that he knew what kind of pipe he needed to get and he still managed to show up with the incorrect one. We were outraged that he knew that the old pipe would most likely leak, and he still chose not to replace it and crossed his fingers instead.

At the end of all this, he had the nerve to ask for additional $25 dollars just to cover the expense of his screw up.

We are in the midst of renovating our entire house (unfortunately only 50% complete) and Glen has been providing us with excellent service for a couple of projects (bathroom and kitchen rough-ins and kitchen completion). He has provided great advice that has helped us save hundreds of dollars and sent his guys to help us out when needed to keep our projects on time.

At various times we have had 3 of Glen’s plumbers here but Kevin stands out for the great customer service. He has helped us correct a few issues from the previous home owners and come up with solutions to some challenges that always seem to appear in major renovations. The installation of the faucets and drains in our new kitchen are clean and organized and done is such a way as to maximize the interior space of our new cabinets. It says a lot about a professional who cares about how their work looks even when it is tucked away in a closed cupboard.

I would recommend Glen The Plumber to anyone in the Caledon area. For a small plumbing company that is busy and sought after I have been pleased with the response they have provided. I have a two more bathrooms to demolish and renovate in the next year and I will be using Glen’s team to help me finish those projects as well.

when we renovated out bathroom it was very hard to find a reliable contractor. Once we found somoene that was willing to do the job we wanted, he was extremely talented. He used a plumber that was excellent and was a perfectionist.