Hamco Heating & Cooling

Heating & Air Conditioning
Hamilton ON L8R 2W3
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72%

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Reviews by rating (past 12 months)

Reviews for Hamco Heating & Cooling

Average customer rating:
7 10 (56 reviews)

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Toni,  Stoney Creek
Toni, Stoney Creek
5 reviews Hamilton, ON
8/10

Purchase and Install Air Conditioner

My a/c went out last year so I knew it would need to be at min serviced max replaced. I called about 4 weeks ago and was told it was too cold for them to come and service. Fast forward to last week, the service rep came and advised it could not be fixed. I had the Sales rep come and he quoted. He screwed up the paperwork for the rebated and needed me to resign the contract. I was gracious enough to resign his error in Hamco`s favor. Tech gets here today to install and is wreaking of cigarette smoke it was disgusting. He than pulls out the exhaust pip and leaves a trail of dirty water on my floor and throws the plastic on my neighbors lawn. The nasty water also got on my walls, which were just finished being painted yesterday. He says don`t worry it`s only water??!! No it was old standing nasty water on my fresh painted walls. He gouged the wall near the furnace and left it all marked up. I have used Hamco in the past but sadly need to rethink

June 1&2 - Hamco has called and visited and acted quickly to make things right. A rep came to visit and see that all my concerns were and address them. Craig my sales rep called to see what he could do. Somethings cant be undone but what could be fixed and addressed was dealt with.

Review has 1 previous version
Approximate cost of services:
$4,000.00
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Company Response

I am very sorry to hear about your experience dealing with our company. Thank you for bringing this to our attention and giving us the opportunity to rectify this situation. We'd love to have keep you as a satisfied Hamco Customer.

Angelina in Dundas
Angelina in Dundas
1 review Hamilton, ON
10/10

replaced our furnace

Amazing work! From helpfulness to making an informed decision. Despite our furnace breaking on New Years Day, Hamco sent out representatives quickly, did an amazing installation job. We are warm!

Approximate cost of services:
$5,000.00
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Company Response

Thanks so much for the positive feedback! We will be sure to pass this on to our staff! Should you require anything in the future please don't hesitate to contact us!

Russell from Hamilton
Russell from Hamilton
2 reviews Hamilton, ON
10/10

Furnace / AC - purchase and install

I've used HAMCO twice now, and I have nothing but great things to say! Excellent, clean install and great communication. Very easy to work with, efficient and competitive prices. .

Approximate cost of services:
$8,000.00
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Company Response

Russell thank you for once again choosing to deal with Hamco. We're very pleased you had a great experience dealing with our company! Enjoy your new home! We appreciate your business!

Dave from Hamilton
Dave from Hamilton
1 review Hamilton, ON
10/10

New A/C install

This was the second time we have used Hamco for A/C. This time we needed A/C installed in a New house. The experience was so easy and quick I would recommend them to anyone. They came out to determine what our needs were and provided pricing right away. The price was higher than other "flyer" pricing that we saw, especially being in a new development we had been approached by a number of companies with "low prices". Although price was a little more we found comfort in knowing that the job was going to be done right! There are many things that go into the install that I didn't even think about, but the knowledge of the staff gave me comfort in knowing it would be done right. You really do get what you pay for, I wouldn't want to trust the install to anyone other than the pros! They were able to accommodate our schedule and had the unit installed fast. The installers were very nice and professional covering all flooring and keeping the work area clean. The install was so clean That I actually like showing it off to friends and family when they come over. I will continue to use Hamco for all my heating and cooling needs and will always encourage others to do the same. Thanks Hamco!!

Approximate cost of services:
$3,400.00
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Company Response

Thanks for the repeat business Dave. We so happy that you have had a great experience with us. Thank you again for your business and enjoy your summer in your new home.

Julia Kollek from Hamilton
Julia Kollek from Hamilton
2 reviews Hamilton, ON
10/10

Installed water tank

I was very happy with Hamco. I got great service from everyone in the company. They were attentive, helpful & the engineers took time to show me how to maintain the tank. I would highly recommend them.

Approximate cost of services:
$2,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for sharing your experience with us Julia. We are pleased you are happy with our service! Should you need anything in the future don't hesitate to contact us.

Ross and Wendy from Ancaster
Ross and Wendy from Ancaster
1 review Hamilton, ON
10/10

HVAC and water heater install

Our old system was approximately 17 years old and needed a complete replacement. The sales consultant was very knowledgeable and committed to doing everything for us from start to finish, including returning our Reliance gas water heater, to registering our warranties on the new equipment and taking care of the OPA rebate paperwork. We signed the contract on Friday and the install was scheduled for the following Monday. The crew of 3 arrived in the morning on time and completed the install later in the afternoon. The work included removing the old furnace, A/C, water heater and replacing them with a high efficiency gas furnace and A/C, a furnace mounted humidifier, and an electric water heater. This also involved gas line work, duct work modifications, plumbing and electrical wiring. Before the crew left, they swept the area of debris, ensured the equipment was operating, and provided some instruction and tips on the new equipment. The entire process was very professional and we are extremely pleased with the outcome.

Approximate cost of services:
$9,000.00
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Company Response

Thank for your feedback Ross and Wendy. We will pride ourselves on ensuring our clients have a positive experience dealing with our company! Thanks so much for sharing! We appreciate your business!

Monica from Burlington
Monica from Burlington
1 review Burlington, ON
10/10

furnace relocate and ducting replacement

We have used HAMCO for furnace replacement and maintenance for years. When we moved to our new home, we did not think of asking anyone else to update the ducting. They suggested also relocating the existing furnace (which was working fine even thought 7 years old - not even a hint of trying to sell us a new one!) as well - looks awesome, so much more room, and they cleaned up the mess of gas lines. ducting, and exhaust pipes that had been added in since the original oil furnace and tank were removed many years ago. Bonus - reduced noise from the furnace and ducting!
We have found them to be trustworthy, reasonable, and the resultant peace of mind and increased comfort for us is priceless! We have recommended HAMCO in the past and will continue to do so!

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your continued support Monica. Thank for your repeat business and sharing your experience dealing with our company! As always if you need anything in the future do not hesitate to contact us in the future!

Alan Lee from Hamilton
Alan Lee from Hamilton
1 review Hamilton, ON
10/10

heating and hot water combi boiler installation

The people at Hamco were fantastic. They were very professional and great to deal with. My wife and I were going through a major home renovation and we hired Hamco to replace our old furnace and hot water system with a new combi boiler system. They were very thorough and explained all our options. If we had any issues, they were very quick to respond and there were no surprises with our costs. I would gladly recommend the Hamco people and we will definitely be using them down the road when we have a cooling system installed in our home. Thank you Hamco!

Approximate cost of services:
$14,000.00
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Company Response

Thank for your feedback Alan. We appreciate when clients take the time to let us know about their positive experience dealing with our company! We appreciate your business! Hope you love your newly renovated home!

Leah Tomkins from Burlington
Leah Tomkins from Burlington
1 review Burlington, ON
10/10

Gas Piping Installation

The installers arrived on time and were very professional throughout the entire job. We were very pleased with the quality of work and when the job was complete they made sure everything was cleaned up and taken with them. The salesman followed up after the job was complete to ensure we were satisfied. We will use Hamco Heating and Cooling for any future jobs we require.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for choosing Hamco and for your feedback Leah. We appreciate your business!

Bob and Lynn in Burlington
Bob and Lynn in Burlington
2 reviews Burlington, ON
0/10

Furnace and Air Conditioner

This review is about 3 years late. The worst $10K heating and air conditioning decision ever made.
Furnace still leaks, gas & hydro bills haven't decreased and my house continues to be warm in summer and cold in winter.
Brutal Company. Stay clear.

Approximate cost of services:
$10,000.00
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Company Response

I am very sorry to here about your experience. Please call me at 905-527-1049 so I can help resolve. Regards, Andrew Vasilak

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