Basement furniture, Sofa Set, Coffee table set
I recently bought a sofa set and coffee table set for my basement and I gave the sales person advance for the delivery in 7-10 days. Got a rather surprising voicemail from the sales person yesterday saying to call him back asap. I called back and this woman picks up the phone saying that the store can't honor the deal as they sold the products below their cost..!
I have a copy of contract showing their legal binding to deliver the order. I called back trying to talk to the sales person I was dealing with. He is not there..and woman on the phone is extremely rude, arrogant and "anti-customer-focused". Dont know why she is still there..she should be fired in a minute as I am sure she is giving a lousy service to other customers as well.
Anyways, she tells me that the order is cancelled and I can collect my advance?? What I dont get is what happened to the legal contract we have. Very disappointing service..
Anyone who is reading this review, PLEASE Don't buy from Highland Furniture on Dundas, Mississauga at all. Even if you have to pay a little more somewhere else, you will get million time better customer service.
Bobby.
- Approximate cost of services:
- $1,025.00