Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (741 reviews)

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Nancy from East York
Nancy from East York
4 reviews East York, ON
10/10

replacing taps and repairing kitchen sink leak

Dan and Nancy--Toronto
We have used Hoerner Plumbing services several times and will continue to do so. The phone is always answered, service is provided quickly, neatly and most impressively---they seem to want to do it "right" the first time. Yesterday, Kyle not only replaced the bathroom taps, but found and repaired problems with the sink and pedestal that we were not aware of. Dylan repaired a leak under our kitchen sink, that was more extensive than expected. The work was done very neatly, carefully and both were very patient and professional. We are so happy with the service from Hoerner Plumbing---will continue to use them and happy to recommend them.

Approximate cost of services:
$500.00
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Company Response

Thank you so much for your recommendation and for taking the time to write this review. We appreciate your continued loyalty to Hoerner Plumbing and we are so pleased we were able to live up to our pledges to Fix it Right the First Time, to Clean Up and to have a live operator always available to answer your call. We look forward to working for you in the future and are here to help with any of your plumbing, drain or hot water heating issues.

Mutsumi from East York
Mutsumi from East York
1 review East York, ON
10/10

Drain Cleaning

Today I had Dylan, a pleasant man from Hoerner Plumbing, come to my home to fix a drainage problem in my kitchen sink. He made sure that the total cost was communicated prior to his work, and the job was done swiftly and easily in under an hour. Not only was he right on time, but he left the workplace clean upon his departure. I'd definitely call Hoerner Plumbing back after this experience.

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to write this review. We are so happy to know that we were able to live up to our pledges to provide you with Up Front Pricing, to arrive on time and to clean up your home as if we were never there. We thank you for your business and look forward to working with you again.

Susan Howell from Toronto
Susan Howell from Toronto
1 review Toronto, ON
10/10

Frozen pipe

Last week, Hoerner Plumbing came to the rescue when I discovered my bathroom pipes had frozen. As usual, their service exceeded my expectations! Thanks to Tracy, Kyle and Dillan for resolving the issue immediately - I truly appreciate your knowledge, sense of urgency, reliability and friendly approach. I couldn't recommend Hoerner highly enough! Thank you!

Approximate cost of services:
$500.00
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Company Response

Thank you for sharing your experience with us. We always try to handle emergency calls as quickly as possible and we're happy we were able to accomodate you in when you needed us. We appreciate your continued business and we look forward to serving you in the future.

Elizabeth in Toronto
Elizabeth in Toronto
6 reviews Toronto, ON
10/10

Uninstalling and reinstalling laundry tub

We have been relying on Hoerner ever since we were novice homeowners with a plumbing problem. And now we would not willingly turn to anyone else. Over the years Hoerner has been to our home for a variety of problems big and small. They have always responded promptly and fixed the problem with no fuss, no muss and pats for the cats. Occasionally we have needed to co-ordinate with other trades and Hoerner has always gone out its way to meet our needs and timeframes. I called at 8 a.m. the other morning with a very tight timeframe because the water heater was leaking. Dylan was here half an hour later to move the laundry tub to give access to the water heater company. They have always been pleasant to work with, regardless of whether we had a serious leak in the ceiling or just needed a toilet handle replaced. I recommend them unreservedly.

Approximate cost of services:
$500.00
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Company Response

Thank you so much for taking the time to write this lovely review. We truly appreciate it and we are grateful for your trust and loyalty. We're so pleased that we were able to resolve your issue quickly. Thank you again for your business. We look forward to working with you again in the future.

Michael M from Toronto
Michael M from Toronto
3 reviews Toronto, ON
10/10

Shower repair

I've been using Hoerner Heating and Plumbing for 12 years. They are fast, courteous (you'll never get a brighter answer to your phone-call), knowledgeable and trustworthy. My most recent repair was to a complicated shower system, which, while it had to be over two visits, Brad fixed efficiently and courteously. I feel I'm working with the best.

Approximate cost of services:
$250.00
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Company Response

Thank you so much for your kind review. We apreciate you taking the time to share your experience. We make every effort to fix things in one call, but with complicated systems parts are harder to find. Thank you for your patience. We're glad to know you were happy with our service and we look forward to working with you in the future.

Johanne Tummon from Toronto
Johanne Tummon from Toronto
1 review Toronto, ON
10/10

Sewage back up

REplaced sewer pipes in basement and new toilet. Pulled up the wet carpet and replaced it when finished. Clean, professional and very resonably priced. Good old fashioned service. No fuss, no muss

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for taking the time to write the review.
We really appreciate your very informative feedback.
We are pleased that our technicians were clean, professional and had reasonable pricing. We are always striving to be the best and client feedback is so important to achieve that. We look forward to serving you in the future. Thank you so much for your business.

modern appliance
modern appliance
8 reviews Toronto, ON
10/10

blockage in drain

I called Hoerner heating and plumbing for a blockage in my drain,
they responded immediately and resolved the issue in no time.
Ive used them before for my anual check up for my furnace,and like always they are professional,courteous,on time,and clean
Thanks guys would highly recommend

Approximate cost of services:
$350.00
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Company Response

Thank you so much for choosing Hoerner for your drain issue and your annual heating maintenance. We appreciate your repeat business. We are happy to hear that you were satisfied with our professional and courteous service and that we lived up to our pledges to be on time and to clean up. We appreciate the recommendation and we hope you will continue to choose Hoerner for all your plumbing, hot water heating and drain needs.

Ian from Toronto
Ian from Toronto
1 review Toronto, ON
10/10

plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The folks at Hoerner Heating and Plumbing have always been courteous and prompt to respond to any requests we have had. They are truly professional and do quality work. I have happily referred them to friends over the years.

Approximate cost of services:
$459.00
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Company Response

Thank you for taking the time to write this review. We are glad to know that you appreciated our professional and quality service. We are grateful for your recommendations and we hope you will continue to think of Hoerner for all your plumbing, hot water heating and drain needs. Thank you again for choosing Hoerner.

Gail  from Toronto
Gail from Toronto
1 review Toronto, ON
10/10

Toilet repair

My toliet wouldn't stop running and I called Hoerner Plumbing and they were amazing! They were prompt, courteous and knowledgeable. Keep up the great work! Thanks for being so available and easy to book appointments with.

Approximate cost of services:
$120.00
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Company Response

Thank you for choosing Hoerner for your plumbing needs and for writing this review. We are so happy to hear that you were pleased with our courteous and knowledgeable service. We hope that you will continue to call on Hoerner for all your plumbing, hot water heating and drain needs.

Greg L from Toronto
Greg L from Toronto
1 review Toronto, ON
10/10

General Plumbing & Heating

Solid company. Arrived on time, workers were professional and knowledgeable. Work was completed efficiently and on budget and the rooms were left as clean as when they arrived. I have no issues recommending Hoerner. They met all of our expectations and all of their promises.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for taking the time to post this review. We are so pleased that you were satisfied by our Hoerner pledges to arrive within a 2 hour arrival window, provide upfront pricing with no invoice surprises, clean up so well you would never know we were there and to provide 100% customer satisfaction. We thank you for choosing Hoerner and for your recommendation. We look forward to your continued business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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