Hometurf Lawn Care Service

Lawn Maintenance
Mississauga ON L5S 1G4
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HomeStars  >  Lawn Maintenance in Etobicoke  >  Hometurf Lawn Care Service  >  Worst Service and Customer Service
Michele Roberts
Michele Roberts
0 reviews Cambridge, ON
0/10

Worst Service and Customer Service

I had signed up with Hometurf in 2020 and the service was ok. Several times they claimed they could not access the backyard but their was no reason. The second year of service they would show up and sit in the driveway and then drive away with nothing done. I had to call and follow up on every service to come back and do the work. The final straw was when one of their employees sat in my driving watching youtube for 2 hours and then spilled a ton of weed killed on the entrance to my back yard and the grass is still recovering a year later. They also damaged my hose outlet. I called to cancel the service and then in the spring they showed up and fertilized the lawn saying I had never cancelled. I requested a call from a supervisor to discuss and never received a call back. They then sent me an invoice months later for the service and changed late fees. I will never never recommend this service or use them again.

Approximate cost of services:
$288.00
2 of 2 people found this review helpful.
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Company Response

We’re very sorry that your experience did not match your expectations, Michele. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.