We've been taking care of our own lawn for years, but last year we decided to hire a service to take it over. Hometurf performs all of the services in our package regularly and on time. I never need to call and ask when they're coming next. We had a chinch bug issue over the last couple of years too. Hometurf diagnosed it, treated it, and by the end of the summer, our lawn was recovering nicely. The only thing I can say that is negative is that we had to specifically ask their service person while he was here seeding about the dead areas in our lawn in order for him to take a closer look and diagnose the bugs. The dead zones were extensive and I'm surprised that he didn't see it himself, that we had to ask him to take a look at it. Besides this one thing, we are happy with the company and the condition of our lawn and would recommend them.