North Vancouver
I have had the worst service from IKEA! I spent 3000 on a kitchen in January and scheduled delivery, but delivery never came. I have hired a contractor to start the day of delivery and put a deposit down. After an extremely stressful week of dealing with IKEA, I finally got my kitchen delivered but now out of pocket $2000 for lost wages for the contractor and even after I got a letter in writing from IKEA saying they would compensate me for this bill, after months of phoning them, they have offered me 500.00 gift card.....I WILL NEVER SHOP THERE AGAIN! Brutal Customer Service
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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