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HomeStars  >  Plumbing in Downsview  >  Jermark Plumbing & Mechanical Services Ltd  >  Hugely overpriced for parts and poor workmanship
Stuart in Deer Park
Stuart in Deer Park
8 reviews Toronto, ON
0/10

Hugely overpriced for parts and poor workmanship

Our property manager called Jermark in to replace three faulty shutoff valves in our condo, all in one place within a few inches of each other; a very simple, straightforward job. I reviewed the invoice with the PM.

Apart from performing the sloppiest soldering I've ever seen, Jermark charged us for SEVEN AND A HALF HOURS labour, and over $460 for parts that retail for under $115. (They charged us OVER NINE DOLLARS for a simple copper elbow that costs $0.89 at Home Depot. ALMOST FIFTY DOLLARS for two couplings that retail for $6.50.) They also reused some of our existing parts (I know because they had our paint on them) but charged us for brand new.

After the PM complained, they gave us a partial credit on the labour, but explained the parts pricing as being a result of buying from a plumbing supply company, not Home Depot, and they did not explain the old paint on "brand new" parts. They did not reduce the charges for parts. I called a plumbing supply company and asked for their price on a copper elbow: they said they would charge a plumber $1.85 -- NOT over $9.00, as Jermark charged us.

Needless to say, Jermark will NOT be hired again for work in our building.

Approximate cost of services:
$1,320.00
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