Our basement was a disaster. The previous owners of the house decided to finish the basement themselves and only got part way. What was worse, they had no idea what they were doing. I was very impressed with the detailed quote and the time spent talking to us during our first meeting. He was more expensive than a few other contractors we talked to but his quote included everything we wanted - other contractors said "we could do that" or "we can talk about that later". I wanted a tangible cost for the scope of our project and that's exactly what we got. My wife and I had some definite ideas of what we wanted so the design phase was relatively quick. Reiner's first task was to rip everything out back to bare concrete and start from scratch while retaining and deciphering the botched electrical. Considering the extent of the changes we were making and the number of different trades needing access, the work went quite smoothly. I contacted Reiner quite frequently with questions and he indulged my inquiries. The result now that we're done is a beautiful basement that puts the rest of our house to shame. The fit and finish (despite the horribly uneven floors he had to work with) is fantastic. The basement is now the most comfortable and popular area of our house for our family to spend time together.
I would ensure that anything that you have in the quote that says "to be confirmed on site" also stipulates that it is not started until confirmed and approved by you. I had requested some frost-free faucets be installed and the total for that work was considerably higher than I would have been willing to pay.
Despite a couple of small scope changes and some other unanticipated costs the final cost was still within 3% of the original quote. This was impressive considering the scope and the state of what Reiner was starting with.
Overall, we are absolutely thrilled with the design, the professionalism of the gentlemen who were working in our home and how everything has turned out. We started with a dark, dingy basement and day Reiner finished, we had a beautiful, ready to enjoy family living space.