On Aug. 2014 Kings Valley came to do a walkway and patio. They cut underground cables despite us pointing out their location. We were told "we know what we're doing". We had to call cable repair, took 5 days to restore service, we had to complete the sanding of the stones ourselves because cable ran along side of the walkway. Upon completion of stone work, they assured us that the skids that the stones were delivered on will be removed in few days. The skids had been left in the middle of the drive. We have been leaving msgs for the past 2 months to remove the skids. J. has never returned any of our calls. Oct.20, spoke to A. and he assured us that it will be removed by the weekend. Called him again Oct.27 and he said this is low priority but it will be removed. J called back, rude, arrogant & argumentative. It's Nov. 5th and the skids still have not been removed. Extremely poor customer service. Money talked, cust srvc sucked.
- Approximate cost of services:
- $5,600.00