La-Z-Boy Furniture Galleries

We ordered 2 chairs and picked them up from Lazyboy. We got them home and in the first day the chairs started to pill. We called them back and they wanted us to take them back to the warehouse and come and pick out more furniture and than pick it up when it was ready. We said we didn't have any other other furniture because we got rid of ours when we bought new and didn't think we should have to do the pick up and drop off. We went to the store a few times and brought back samples to pick new fabric. We finally found some we liked and than were informed that it was going to cost us $600 more. This was unacceptable. They never told us there was a different price for the other fabric, so we therefore had to pick another fabric. There was no way to just return the chairs for a refund and finally had to take a fabric we were not all that pleased with. When the new chairs were delivered they didn't want to take the other ones away because nobody told them to. They also told us they reported the problem with this fabric and were not selling it any more and this was incorrect, they were still selling it.

What a great deal, picked up a clearance chair from these guys the other day. Cant wait for it to arrive! The sales team was very helpful and great. I will be going back there again.

didn't trail me throughout the store, got a new couch and they were helpful. He made deliveries and everything clear. wasnt pushy. better than a lot of funiture stores. They also delivered on time.

Still shopping for the ideal recliner for my husband. At La-Z-Boy Galleries in Richmond, they didn't trail me throughout the store, but were available as soon as I had a question. Able to try everything and all the differences were carefully laid out for me. Easy!

I recently bought a new recliner from the gallery and love my purchase. The recliner was worth the extra money I paid and was impressed with the knowledge of the sales staff.

We had recenlty purchased a recliner from La-Z-Boy, and are extremely happy with it. The salesman was so helpful and polite. This was our first recliner and we weren't really sure what to look for. He walked us through each step to give us the confidence we were making the right purchase. We are very happy with the chair.

My husband needed to shop for a comfortable chair to ease his back problems and we appreciated the suggestions from the staff. They were very courteous and helpful. The quality of the recliner is excellent and my husband is very satisfied with the purchase.

The store was very nicely laid out with plenty of selection clearly priced. The sales people were extremely knowledgeable and very helpful without being pushy in any way. Delivery and setup were also handled perfectly.

I had no idea what I wanted to buy but the reps were so helpful and accomadating, after an hour or so I was leaving with a brand new learher sofa. It was perfect.