Extremely overpriced- not prepared with right parts
I hired them to rough in a shower in an older home. They charged $175 an hour plus parts which were extremely over priced, plus an additional amount for just showing up.
The work was done and we didn’t have any leaks so I guess the quality of the work was fine. But I had explained the job in advance but the plumber did not have all the required parts and had to drive back to the shop and was gone for over an hour. And then charged me for it. I complained and he said that he felt like he was working during the time he was gone.
I think people don’t know how much things should cost and that is how they get away with it but find someone else that doesn’t “hose” you just cause you live in North Toronto.
- Approximate cost of services:
- $2,000.00
- Company Response
Barb, I'm very sorry to hear that you were disappointed with our service.
Would it be alright with you to give Tom a call at the office? We try very hard to keep our customers happy, if there was some kind of misunderstanding we'd like to find out where we could have improved, and possibly straighten this out for you.
Sincerely,
Jonathan Miljure