Poor Poor company service........large purchase prearranged delivery to coincide with house closing, was told to be of no issue. Received call night before saying they will deliver in morning....prearranged late afternoon delivery, basically told too bad if you don't like it cancel your order! Called manager and was told they would deliver in afternoon as discussed...hmm skeptical, driver called 830 next morning saying he was on his way....and again to bad if you dont like it cancel your order. Recieved reluctantly delivery changed all legal plans to facilitate someone being at house and went to house....proceeded to wait as driver who called failed to say he was there to help and furniture was on another truck coming in about an hour...WTF! Hour later furniture arrived....it was carelessly put into house in a matter of minutes we are taking a bedroom set mattress box frame, a living room set a,nd a family room package, it was not assembled as it was supposed and was missing parts...told to contact manager to get replacement parts sense a lack of customer service coaching here ,no we are sorry we will fix this...it was my problem that the merchandise I bought and paid cash for was missing parts...again if we did not like we could cancel the order.... Really WTF happened to customer service...I will never shop at Leons again and will yell from the top of the tallest buildings to warn others of there lack of customer service BEWARE BEWARE BEWARE
- Approximate cost of services:
- $7,800.00