Ordering was quick, and even quicker the money was debited from my credit card. After the money was in Leon's pockets the problems started: 10 days later poor email informing that there will be short delay in the arrival of the stock, no telephone details left, 5 days later after several calls reaching the delivery department who cannot help, transferred to front office who needed 15min to tell me that furniture will arrive in store in 3-4 weeks. I hope the company's CEO is reading this: "Your service philosophy is so poor, you are taking my money to save on your credit expenses and let your front-line people take the blame for very bad business acumen of your executive team." I cancelled my order and will never set foot into any of your stores.
- Approximate cost of services:
- $3,000.00