Leon's Furniture

I wish I had read these reviews before buying my bedroom set from Leon's!! What people are saying is true. They do not care about you after they receive your money. They hire the best salespeople and put them out front to lure you in. They make promises they have no intention to deliver. I received a damaged bedroom set. I have called several times. They came and exchanged the damaged part and gave me another piece that was even more damaged. I have the pictures to prove it all. I sent the pictures to them. The customer service manager in Brampton is a piece of work. She called and said, " Give me until Saturday. I will give you a call." That was a month ago and still no call. They only care about getting your money and you could rot in hell for all they care. My bed looks horrible. I spent almost $4000 for a bed that looks like I got it at a garage sale. Do not go there!! Stay away from Leon's! You will regret it!! I have the pictures to prove it all.

CRIPPLING ME UP: something seems to have broken and the sofa is crippling me. Called Leon's to buy another sofa ---- they do not care. Their customer service is just not there. I do not recommend anyone buying from this company.

I bought two sofas from Leon and I received one of them in a broken condition after 3 months and I still haven't received my love seat after 3 months. I am really upset with Leon company.

Amazing store and customer service! Not sure what all these losers on here are talking about, but Leons is the best, no wonder they have been around for over 100 years.

I got a queen mattress and box spring from them during their no tax sale.
Pro: I decided to write this review b/c this is what happened:
I got my delivery on time but the box spring would not fit through the stairs, so the drivers took it back and told me to call the store to either get a refund or pay some more and get the split box. So I call the store right away, and they said they are aware of this but have to wait for the drivers to come back to verify (fair enough). Then I started going online to figure out the pricing for a split box, and how is leon's return policy, and landed on this page with so many negative reviews.. which got me worried. At the same time, I found out that they dropped the price by 100 dollars for the mattress+box set (I paid 749 no tax, now is 649+tax), and the mattress alone now is only 399 (my receipt said i paid 599 for the mattress). So i decided to just have the box returned and get a split box somewhere else. I went to the store later in the day around 5pm. told them exactly what happened, they told me no problem they will give me a refund on the box, and do price match for the mattress. They photo copied my receipt and stuff, told me it will take 5-10 business day to see it on my credit card. 2 days later, I already see the refund in my account. I am very happy with how it turned out, and want to tell ppl that read the reviews here, it really depends on the store you go, and the ppl you are dealing with. I had a good experience with the Richmond Hill, ON Leon's (on yonge st), although there are some cons that I am going to mention below.

Con: even though you set up a delivery date, they don't tell you the 3-hr window until the morning of the day.

I did not really like how they had a no tax sale to trick you thinking that you have saved money, and then immediately drop the price after the sale. If it wasn't b/c the box didn't fit, I would not go on their site to check the price again, and would never found out that I actually ended up paying more with the no tax sale.

Terrible delivery policy. Cardholder must be there, wouldn't let my husband sign. Won't buy, because it's not worth taking a day off for a delivery. Need to have a better way.

You pick up from street is better than to buy Leon store not enough form in sofa, very bad custom service,sale person want money from you ,do nothing. After you bought that is ,end of story for them.please read reviews here before you buy .

bad store very poor customer service and, especially, do not recommend to anyone who he purchased at a store in Mississauga Erin Mills - Now Open! 3050 Vega Boulevard Mississauga, ON L5L5X8

Warranty service is terrible even the store Manager did nothing to help with our frustration. Never going back ever and letting all our family and friends know how you treat your customers like garbage.

Beware material was defecctive leons replaced it twice ..I have problems again and now they are stalling..warrenty runs out in a few months..it will be the third time with the same problem...Dont buy from Leons nothing but problems.