Back Yard patio and Front Walkway
The sales person, Fottis, promised a great layout with an install date of max 6 weeks. But once he received the deposit he disappeared out of site and would not return any phone calls
They removed our existing back stairs and grass 4 weeks later but did not come back for another 6 weeks. At that time, they only delivered the interlocks while placing them on the road. Finally, the installers showed up 10 weeks after we signed the contract and after neighbours called the city to complain about the interlocks on the road).
The installers claimed that the original signed design is impossible to create and required amendments. While almost completing the job, they run out of interlocks and refused to go and get more or come back later. They simply made a shift make solution and demanded a full payment.
I would never hire them again!
- Approximate cost of services:
- $10,000.00
- Company Response
Hi jake from Richmond Hill
My name is Gregg Nugent. I am the owner of loc-Tite Interlocking. I'm really sorry for your bad experience with my company. I would like the opportunity to make it up to u. If the job is smaller then u paid for. Then there would b a refund for the portion that was not done. I have searched for your contact info but I am unable to find a way to contact you. Please call my office at your earliest opertunity and leave your info to my attention and I would b glad to come out and discuss a solution. I'm confident if given the oppertunity I can make it up to u. Looking forward to hearing from you.
Best regards
Gregg