Mckinnon Heating Cooling

No hot water. Called on a weekend and a technician responded promptly. Trouble shooting determined the gas valve had failed. The company owner sent me an email the following day (Sunday) understanding we were without hot water, advising locating the replacement part would be their top priority. They called me early Monday morning to let me know they had sourced the part, were picking it up and a technician would install it later that day. Both technicians were professional, polite and took the time to explain exactly what they were doing. Excellent service by a small company focused on customer service.

The most incredible service from start to finish. Never thought I'd be so happy with an air conditioning service! HIGHLY recommend Mckinnon.

Signed annual contract for:
- mitsubishi slim jim AC (245)
- navien combi boiler for hot water and radiant heat (245)

This contract included annual service of both appliances. Service professional was very helpful and explained the process thoroughly.

Plus the contract means that I can call for service should the need arise anytime throughout the year.

I believe I received value for the money.

During one of the hottest weeks of the summer my air conditioner burnt out. McKinnon was very fast to give me a quote for a Mitsubishi replacement and when I gave the go ahead, it was installed within the week. Can't get this kind of service often.
Thanks so much to the McKinnon team for making this happen so quickly.

My kids bedroom in the attic is an oven! And a bit tricky to install an air conditioner as my roof covers the entire attic. Michael helped me figure out where to best place a new air conditioner to really cool down the space. We went with a low wall mounted Mitsubishi with a 10 year guarantee. Mike the installer and his gang laid down a runner to keep the mess to a minimum inside and left no debris outside either. They arrived on time and were communicative about any issues that arose. They were efficient and friendly. I will definitely be recommending them to everyone!

We had an emergency with our gas following a flood. The gas company initially disconnected the gas service followed by a certified technician from McKinnon who came immediately to disconnect the basement fireplace and check all other gas appliances before restoring gas. The process was quick and enabled the other workers in our home to quickly get back to work. Receptionist was amazing in directing my call and scheduling. Technician was knowledgeable, confident in his work, friendly and explained everything clearly. Would highly recommend!!

Experiencing fan problems with my handler unit, we decided to replace the entire unit with an energy saving unit. McKinnon came and took care of everything. They kept me up to date with the progress and were professional and friendly.
They cleaned up after themselves and left the room tidier than before.
I have used McKinnon a few times and have always been happy with their service. Any future needs, I will call McKinnon. I trust them.

Had our HVAC upgraded to heat pumps though the Canada Greener Homes program. McKinnon made things very straightforward. There's no such thing as a "perfect" project. What makes a good contractor is what they do when the inevitable issues arise. Any issues that came up were minor, and were corrected in their entirety. Would absolutely recommend!

We've used Mckinnon's previously and we were happy with the service. We recently used their services again when our old AC needed replacing.
They sent out a staff member and then emailed us options and pricing on the same day. The team that came to install was again professional and efficient. Thank you for your services!
Joanne B

Old AC system needed to be replaced.
McKinnon provided advice, and a quotation.
Once I made the decision to purchase a new system they scheduled the install for the NEXT day.
Office staff (Jamee) communicated clearly and ensured any concerns were answered to my satisfaction.
Technicians who did the work were efficient, polite and cleaned up any mess they had made.