Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
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HomeStars
Heating & Air Conditioning
Mckinnon Heating Cooling
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89%

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Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.6 10 (295 reviews)

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craft in Toronto
craft in Toronto
1 review Old Toronto, ON
10/10

Installation of heat pumps

All positive!
Installation happened within a few days of booking.
Head installer (Mike) was confident and competent in what he was doing and in walking me through decisions that we had to make about installation and electrical work.
The team that did the installation (Mike, Doreen, Eduard, and Mark) worked really well together over the two days of installation inside and outside of our house.
They took care to do the installation without damaging anything inside or outside by protecting the floors, walls, etc. - which I really appreciated since we recently had new carpeting and painting.
Office staff Jamee and Angie were always available to help me with questions about scheduling and billing. They are really lovely representatives for the McKinnon company.
All in all it has been a 10+ experience with McKinnon so far.
I'm writing within in two days of our new heat pumps. We're immediately enjoying the benefits of the new system. If we run into any technical problems (hopefully not) that may arise in the next few weeks as we experiment with our new system I trust that McKinnon will be available to follow up with anything that might arise.
Thank you to your whole team!

Approximate cost of services:
$9,000.00
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Company Response

Thank you for your review. We appreciate your complimentary words and are grateful for your business.

lesleyG
lesleyG
1 review Old Toronto, ON
10/10

Mitsubishi Air Conditioner Installation

Michael and his team provided excellent service, as always. We have used them before for our on demand hot water system and for our AC Units. They always go above and beyond with the service.
The installation was easy to schedule, they were on time, the installation was done quickly and they removed all the packaging materials before they left. Thank you McKinnon Team.

Approximate cost of services:
$4,300.00
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Company Response

Lesley, thank you very much for taking the time to post this review. We appreciate your continued loyalty to Mckinnon and it is always a pleasure to work with you.

Private User
Private User
Private User reviews Mississauga, ON
1/10

No AC these are not the guys to use

It took this company three tries to finally get my air-conditioning working. The first guy came out and said the problem was my furnace and it needed to transformer that sales call $230. Two days later he came back and installed the transformer still no air conditioning checked outside at the unit inside and the furnace took videos, but could not solve the problem $430 last visit they sent us senior technician 2 1/2 hours later he found a small part that needed replacing in the AC unit. Wondering if I got ripped off the first two visits accomplished nothing and cost me almost $700 the last one approximately $300 , I would not use this company again. I dont trust them.

Approximate cost of services:
$1,000.00
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Company Response

We are very sorry that you are not happy with the service we provided. Our owner, Michael Nepom, has tried to contact you and left a message with his personal phone number. You are welcome to call him anytime to discuss this and hopefully he will hear back from you.

Private User
Private User
2 reviews North York, ON
10/10

Installed Navien gas water heater for my condo

Great service, fast and effective, quick responses and communication. Best price I found. Overall highly professional. I am very happy with how this project went.
Thank you!

Approximate cost of services:
$4,853.35
1 of 1 people found this review helpful.
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Company Response

Thank you for your review, we appreciate your business.

LD in Toronto
LD in Toronto
2 reviews Etobicoke, ON
10/10

Air conditioner

The Mckinnon team replaced our old air conditioner. The work was done in one day, they walked us through and explained each step, and they left things clean and tidy.

Approximate cost of services:
$5,400.00
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Company Response

Thank you LD for your review and for your confidence in Mckinnon. It was our pleasure to work with you on the installation of your new Carrier air conditioning system.

Miriam
Miriam
1 review Old Toronto, ON
10/10

New heat pump to support a 2500 square foot condo

New heat pump to support a 2500 square-foot condo
Heating and air conditioning review in old Toronto
Our two year old condos heat pump stopped working in May 2024. Upon contacting the contractor we purchased it from we were told that he no longer works in downtown Toronto. We then hired an additional contractor who determined we needed a new heat pump. None apparently were available in Toronto, we would have to wait at least six weeks and the summer was upon us. McKinnon Heating and Cooling Came to our rescue. Their company President took charge.
There is a heat pump in stock locally and I have secured it for you, should you wish to proceed.
We were then given the choice of two dates for installation, the following week. Two technicians arrived exactly on time and within four hours had a new heat pump installed and working beautifully. Additionally, we never felt pressured to buy a new heat pump rather than repair the old one. Michael explained the pros and cons of each and left the decision to us. Purchasing through McKinnons was also more cost-effective. From the office staff to the technicians, to the President, McKinnons is a first rate professional company. You wont be disappointed!

Approximate cost of services:
$110,000.00
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Company Response

Thank you for your review Miriam. You were truly a pleasure to deal with. We hope that your new Daikin water source heat pump provides many years of problem-free operation.

Munawar
Munawar
1 review North York, ON
10/10

PRODUCT and SERVICE

A highly competent company, that provides viable and reasonable Recommendations. A Very Honest, Highly Experienced and a wonderful personality being Owner of the company. Their technicians and staff are technically sound, dedicated, cooperative and excellent troubleshooters.

Approximate cost of services:
$4,175.00
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Company Response

Thank you Munawar for your review and for your confidence in our company. We appreciate your business very much.

Nick
Nick
1 review Old Toronto, ON
9/10

Replacement of my condo's Air Conditioner

Both Michael and Danial from McKinnon Heating Cooling were so professional and did a fine job with a great approach to every aspect of the installation of a new Air Conditioner for my condo unit. They took charge and left the condo well cleaned and put everything back as it was (ie washer dryer sliding doors etc). Removed the old unit and did not leave any garbage behind. Well done! I trusted them that all was completed as needed. Highly recommend them for others to use.

Approximate cost of services:
$4,100.00
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Company Response

Thank you Nick for your confidence in Mckinnon and for your complimentary words of Daniel and Michael. They are great installers and appreciate hearing positive feedback such as yours.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Mitsubushi Dual Zone Outdoor Condensing Unit & 2 wall-mounted Indoor Air Handlers

The installation was completed in 1 1/2 days. It included the outdoor unit and two indoor wall mounted air handlers.
All the work, including electrical was expertly done by two employees. They were polite, friendly & careful to leave no mess.
It was a painless operation & we appreciated the operating instructions provided to us.

Approximate cost of services:
$8,900.00
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Company Response

We appreciate you taking the time to post a review. We are very happy that you were pleased with the installation of your Mitsubishi ductless heat pump system.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Happy with service

The service was fast, efficient and repair persons were on time and courteous. They took the time to help educate us to avoid future problems.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to post a review, we appreciate your business and look forward to servicing you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
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