We recently moved into an 18-year-old house and though we were told the roof had been replaced less than 2 years ago we had water damage to the kitchen ceiling. So began my search for a good roofer.
I proceeded to get a few competitive quotes but it was not until I meet Tom that I knew I had found the company I wanted to hire. Tom spent over an hour assessing the roof from both the inside and outside. He was extremely patient, friendly, easy to talk to and offered knowledgeable suggestions. I had a quote by email that very night along with a detailed list of the proposed work to be done. Tom's price, though not the cheapest was one of the lowest I received and we thought it was fair for the proposed work. After I signed the contract we decided to put in a different type of skylight than originally discussed. Tom kindly priced these out for us, cancelled the original order, placed a new order and only charged us a minimal amount for the upgrade. Other companies had indicated that this upgrade would be very costly, so we were thrilled that Tom would do it so reasonably.
The roof that was to be replaced was over a one-story breakfast area that projects out from the back of our two-story house. A large bow window on the second floor comes all the way down to this roof line and was scheduled to be completely ripped out and replaced. Below this area is where we had the water damage so it was very important that the window and roof installation be co-coordinated together to insure we collectively had a watertight job.
I am pleased to say that it all worked out great! Tom kindly fit us into his busy schedule so both the window and roof could be installed on the same day. The window went in first on a Friday morning (Home Decor Window and Doors were excellent) then early afternoon Tom and his crew showed up as promised to install the roof and the 3 new skylights. He waited until the window installers were done to begin and then stayed past 7pm on a Friday night to ensure the work was done to my satisfaction. Tom was there to assist and over see his crew who were friendly, respectful and a pleasure to have around. A few days after the install and a good rainstorm we got a follow up call from Tom who was checking to see how the roof held up in the rain.
I found Tom on this website and I must say everything you read about him is true. I am very particular about who I hire and I was really pleased with Tom and his crew. I have already recommended him to a neighbour who has since hired him and is also very pleased with her new roof. If you want a stress free, quality job done by an honest, hard working guy at a fair and competitive price call Mega City Roofing, you'll be glad you did!
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