I hired Mike's Carpet to install engineered hardwood in three rooms and tiles in the entrance hall. This turned out to be a nightmare. The work was scheduled to be completed in three days, turned out to be seven. The workers showed up late pretty much every day. The first day Mike advised they would start between 8 and 8:30am. They showed up at 11am. It went on like this every day. After installing half of the hardwood floor we were advised that the underfloor was not level, of course it was too late now to do anything about it, hence the floor now squeaks pretty much everywhere you step on it.
The installer used too much glue when he did the stairs, took me hours to clean this up after Mike failed to respond (Did I mention he hardly ever picks up his cell - after the contract is signed?).
We ordered a 4 1/2" baseboard, they delivered a 1/2" baseboard, I paid another $350 to get it painted by Mike's guy, horrible job, he forgot to paint part of it, left lots of paint spots on the wall, etc.
Finally, I gave the hardwood installer the house key, had to drive all the way to Burnaby to get it back - Mike was too busy with a new job, of course.
In summary, terrible company - stay away !!!
- Approximate cost of services:
- $12,000.00