Milani Plumbing, Heating & Air Conditioning

I got a bad experience with Milani Plumbing. They are not able to help me and charged me for 2 hours, even though the technician was here for 1 hour and 7 mins, including taking his cell phone calls a few times already. When I complained why 2 hours, then he said he can do something else inside my house to make it 2 hours. Since I don't like the service, I turned down the offer. I feel it is unfair to customer if the job done is only for 1 hour, why made it into 1 hour and 7 mins and rounding it up to 2 hours. Very disappointing and frustrated.