I hired Mr Handyman to re-screen a screen door. Setting up the appointment was easy and pleasant and the technician was punctual. After the work was complete, the door was bowed such that it did not close properly against the other screen door. I called their office asking for a repair or refund and was told that they couldn't repair it. I called numerous times afterwards requesting a refund, and my calls were not returned. I hired another contractor to repair it again (and door returned to its proper shape as soon as the screen was removed). The second contractor repaired the door to my satisfaction and charged me a fraction of what I paid Mr Handyman. I am completely unsatisfied and would NOT recommend Mr Handyman based on my experience.
- Approximate cost of services:
- $419.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?