New Canadian Drain & Plumbing Ltd

We called New Canadian Drain & Plumbing Ltd just after midnight on a Friday following a sewage backup in our basement after torrential rains. First thing Saturday morning, Shendon plus a crew of two plumbing heroes arrived on site. Shendon removed our basement toilet and by using a snake with the video, was quickly able to identify the problem as a collapsed main clay pipe just outside our front. Within the hour, the crew was digging up to get to the problem. They were very respectful of out front lawn and landscaping and laid a tarp down to contain the work. After digging through 7 feet of sand (most of East York is) they determined that it would be in our best interest to replace not only the affected pipe area but complete a full replacement of our old 1928 clay pipes to the main city connection. Although this cost us more than the original quote, this extended pipe replacement would remove our liability down the road if any sewage issues should arise between the city connection and the newly installed sewer backflow preventor. They replaced the clay piping with PVC and installed the sewer backflow valve which allows us to apply for a city rebate of up to $1250. They even arranged for a city inspector to review the valve and got the necessary permit and paperwork for us to complete. Unfortunately there was more rain on the way so the job took a few extra days to be put back to the way it was but we are very happy with the service and professionalism we received and would certainly recommend them to anyone if they are ever in such an unfortunate situation as a sewer crisis!