I had mistakenly tried to install my new washer by myself and messed it up - water was leaking through our ceiling - YIKES! Called New Canadian and Raymond was there within 1.5 hours. He diagnosed the problem (I had no idea what the problem was at that point), fixed the mistakes I had made with the installation and tested everything numerous times to make sure we were safe to use our washer - he also answered the hundred questions I had ;). He was very friendly and kind.
We were so scared when our ceiling started leaking and to have peace of mind in such a short period of time was amazing. I had called other companies and no one was able to provide an emergency plumbing visit at that time. The price was very reasonable, approximately $200.00
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Rachel and Paula, thank you for taking the time to share your experience with fellow homeowners. We are very pleased to know that we were able to resolve your plumbing issue and that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future plumbing work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Rachel and Paula,take care.