Open Sesame

We have a very old garage with a loft above. There was no way to support the garage door opener, but Steve installed a cross-beam and wired everything perfectly. This project would have taken me weeks, but Steve and his assistant were in-and-out within five hours and the system works perfectly.

Steve went above-and-beyond with recommendations for improvements to our existing garage door.

Would highly recommend!

My garage door spring snapped last sunday and after reading up some reviews on Homestars I decided to call Steve. I told him I needed the garage fixed as soon as possible as I needed to get the car out. Even though he had a full day of jobs lined up, he promised to swing by late in the evening. He replaced the spring, aligned the sensor, lubricated the tracks and educated me on how to solve basic issues that may come up in the future. Steve had an excellent attitude and you can clearly see he takes great pride in what he does. This was a small job for him but he still time to go the extra mile. I highly recommed him.

What can I say that has not already been said about Steve? All of the reviews posted are 100% spot on. He went above and beyond to ensure that we got the best possible operation from our garage door and our garage door opener. He truly is a class act and a very funny guy. I look forward to doing business with him again and I would recommend him for all your garage door needs.

I've been in my new home for about 2 months now and my wife and I finally had enough of manually opening our garage doors, after a lot of research I decided to go with Steve at Open Sesame simply because when I spoke to him on the phone he was the only person out of numerous companies I called that took the time to explain each model, their advantages disadvantages when compared to other models. His prices are also much MUCH better than any other company's quotes.
I first ended up choosing a Liftmaster 3585 and was told he would be at my place in two days to install the night before Steve called an apologized that he did not have any 3585's in stock so he upgraged me to the top of the line model 3850 for no extra charge.
Steve and his helper were both courteous and professional but man they had me in stitches with their jokes. It took them longer than expected due to some issues with my garage door, issues that he fixed for me for free. At the end of the job all I can say is I have two extremely quiet garage door openers (quietest on the street) I bet and have made a really good friend.
Honestly DON'T waste your time calling around Open Sesame is the company you want to do work our garage, other companies will send contractors, with Steve you get his knowledge and time and he also repalces garage doors, which i plan to do in the next few years. There's only one person I will trust with that job.

Thanks Steve!!!

Initially I got 3 quotes including one from Open Sesame. They all came within plus minus $20 of each other but Open Sesame offered a much better garage opener plus after reading so many good reviews, I decided to give the job to Steve (owner). Just like many customers have written, Steve is indeed very meticulous in his work and took the time to explain the additional features he added to the door to make it lasts. There is no mess after he and his partner finished the work. Best of all, he has a great sense of humour. I would strongly recommend Open Sesame to any one who's looking to replace the garage door.

I loved Steve - he was funny, informative, and did a fantastic job on our garage door.

Someone else initially told us the only solution was $800 for a new door and installation. But we called Steve who diagnosed the problem by phone, swung by with extra parts which he gave me for free, told funny jokes the whole time as he fixed the door, and showed me everything I needed to know about my garage door opener (which he wasn't even there to fix - it was the door itself that was broken)...

...And on top of everything else he CHARGED ME LESS than estimated by phone because it 'didn't take him as long as he expected'. WOW!!

Great guy, great service, door works like a charm!!! Thank you Steve - you rock!

Last fall after moving into our new house, we wanted a garage door opener that was powerful, quiet and reliable. We really needed help fast before the cold of winter began as it would get difficult to complete the work. Well, we received superb service and got our wish very quickly. We would highly recommend Open Sesame.

I had a problem with my garage door, specifically with the safety sensors causing the door to reverse during closing. I called Steve since he had such great reviews on Homestars and Steve didn't dissapoint. Steve took the time to listen to my problem over the phone and had the professionalism to walk me through a few solutions of how I could fix the problem myself. Steve commented that a problem such as mine didn't require a service call, saving me $85. He was right because I fixed myself and my garage door works! I would highly recommend Steve and his company.

It is very tricky to retro-fit a garage door into an existing very old door. The specialists in this company were able to suggest many different options for systems and styles that would work for our garage. Thanks for all you help!

I called Steve when my garage door opener stopped working based on reviews & was not disappointed. I thought I would need a new opener, but in less than 24 hours it was repaired and working like new. The service was friendly, professional and fast!