I am grateful to Michael Schoeman of Penfolds Roofing. Michael and his team recently replaced the roof of my father’s house and workshop in Delta, BC. My father is elderly, hard of hearing, and easily confused, and I know little about roofing. Throughout the entire process, from initial bid to completion, Michael treated me and my father with honesty, compassion, patience, decency, and respect. I can’t say enough about how much I appreciate his good service to me, and to my father, in particular. I know that Michael is part of a team (and I am very thankful to everyone who did such good work building this roof), but I am most thankful that Michael Schoeman is the person who returned my initial phone call to Penfolds.
- Approximate cost of services:
- $15,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
It is very important to us that our customers feel comfortable and happy every step of the way, throughout their roofing project. We are very glad you are happy with the service from Michael and the crew and we wish you and your father all the best! Shaun Mayhew.