Penfolds Roofing & Solar

“I chose Penfolds over other roofing companies because of your impeccable reputation. Brent May is an obvious rising star within your organization. He is knowledgeable, factual and has exceptional communication skills. Calls were promptly answered, and whatever was asked was done both quickly and very professionally. Indeed, he is a great ambassador for Penfolds. The two supervisors who came to the site prior to starting the job spotted three (3) critical things that ought to have been included in the quote: two drains to be added to the existing drains (thereby relying less on the "crickets"), multiple roof vents to be added to the roofs for ventilation (there were none!) and the entire sloping roof leading to the firewall needed new shingles (rather than a combination of old and new shingles on the sloping roof). They were excellent suggestions to which I totally agreed as they were all "no-brainers". Your work crew were exemplary in every way. Indeed, I was awed by the "choreography" of how well so many workmen could work so well together without being in each other's way. They worked well as a team and I did not have one complaint from any of our 30 strata members over the 5-6 weeks they were on the roof. Concerns were addressed without hesitation, and there was never any question about a timely manner in addressing them. If asked for a recommendation to others, I would offer my total positive response that your company is thoroughly professional and committed to customer satisfaction. The quality of workmanship from the corporate office through to the workmen was indeed exempary. We have an excellent roof that is guaranteed for the next twenty (20) years. We were given excellent value for the money spent. Bob Nicholas”