Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
Coquitlam BC V3K 6X3
Write a Review
Write a Review


HomeStars
Roofing
Penfolds Roofing & Solar
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (501 reviews)

Sort by

Cindy in Toronto
Cindy in Toronto
1 review Surrey, BC
10/10

New roof

Adam and his team were very knowledgeable and made the decision easy to make. The installation was done with care and precision.
I chose Penfolds because they have been around a long time and I heard favourable reviews. They did not disappoint. Very happy with the end result.

Approximate cost of services:
$28,000.00
Was this review helpful?
Company Response

Hi Cindy, thank you for trusting us with your project. We take pride to be able to offer an excellent service for over 80 years and more to come. We are so pleased you are happy with your new roof.

All the best,
Isadora Dalpiaz
Marketing Specialist
604-254-4663

Private User
Private User
Private User reviews Vancouver, BC
10/10

roofing

They redid our very big roof and did an excellent job. Not only was the work great, but the communication with all of the owners and the response time to our many queries and minor concerns were dealt with immediately. They come highly recommended.

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

We are very pleased to hear that our team did an excellent job. Communication is one of the most important parts of every job, and we are glad that we were able to respond to all of your concerns.

All the best,
Isadora Dalpiaz
Marketing Specialist
604-254-4663

tvanderkruyk
tvanderkruyk
1 review Vancouver, BC
8/10

New roof

The Penfolds crew installed a new Eco roof on our house.....we are very pleased with the work. A hard working and professional installation team led by Ray.

Sean did a great job of explaining product options to us and our neighbors.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you for taking the time to share your experience. We take pride in having the best crew to take care of the job and making sure everyone is aware of every product options we offer.

All the best,
Isadora Dalpiaz
Marketing Specialist
604-254-4663

JP
JP
1 review Richmond, BC
10/10

Roofing

On time and on schedule . Price came in under the quote. Friendly roofers and all clean up was done . Protected the neighbours garden as well.

Approximate cost of services:
$15,750.00
Was this review helpful?
Company Response

Hi JP, thanks for sharing your experience with us! Glad to hear your project went smoothly.

All the best,
Shaun Mayhew
Sales & Marketing Manager
604-254-4663

Dennise
Dennise
1 review Delta, BC
10/10

A beautiful brand new roof

I had researched many roofing companies and in the end, I chose Penfolds and the reason being...they are reputable, have been around since 1937, their crew is very hard working, they used high quality products and the cleanup at the end of the day is like they were never here. This project was put on hold because we had a robin nesting under an overhang and when I explained this to Adam, he was very accommodating and mentioned that I could contact him when Miss robin and her young had flown the coop. Adam even took a photo of her beautiful blue eggs which made me feel so happy that he cared and of course he showed me a photograph of his robin's nest at his property. Unfortunately a crow took our Miss robin's babies and life goes on. I like the lifetime warranty and the fact that it's transferable. Adam was very helpful when we discussed our project and the process and the price in the end was worth it. After the project was completed, Brian came around for inspection to make sure everything was just right. I can't tell you how many of my neighbours have mentioned how beautiful my roof looks, and with their compliments...I know I made the right decision in the end. Thank you Penfolds...to your hard working crew (8:00 am to 7:30 pm the first day) and let me tell you...it will be sooooooo easy to share my story of how wonderful your people and company are. Keep up the great work and hoping you'll be around for another 80+ years!

Kind regards, Dennise Tiede

Approximate cost of services:
$24,000.00
Was this review helpful?
Company Response

Hi Dennise, Thank you so much for sharing this beautiful story and your great experience! We try very hard to accommodate our customer's schedules because we know that life, and Miss Robin's schedule, does not stop for re-roofing :). We are so glad you love your new roof and are very appreciative of your kind words, I will be sure to pass them along to all involved.

All the best!

Shaun Mayhew
Sales & Marketing Manager
604-254-4663

Magic in Surrey
Magic in Surrey
1 review Surrey, BC
10/10

Roof Shingle & gutter replacement

After meeting with representative Sean Crowther, we picked the the roof shingle type and colour as well as the gutters. In less than a week, a crew was at our house and had the whole roof done in less than two days. They were fast. efficient, and did a great job! With all of the rain we were having, they managed to get it all done between rain storms and saved us some major headaches. The gutters were next and has to be delayed by a couple of weeks due to the weather, but only took a little more than 4 hours for the whole job! Everything looks fabulous, our house is protected from the weather, and we are now worry free with a warranty package that is good for many years down the road. Sean and the crew were very friendly and easy to deal with. Thank you Pendolds!

Approximate cost of services:
$16,532.20
Was this review helpful?
Company Response

Thank you for your kind words! So glad to hear we were able to get out to your home in a short amount of time and have the whole project wrapped up between the rain days. We hope you enjoy your new roof and gutters for many years to come.

Shaun Mayhew
Sales & Marketing Manager
604-254-4663

Building Manager in Vancouver
Building Manager in Vancouver
1 review Vancouver, BC
10/10

New Roof

The Penfolds crew did an amazing job right from the beginning to the end of the project, if i could wrap it up in a word, it would be professional. Thank You everyone. :)

Approximate cost of services:
$70,000.00
Was this review helpful?
Company Response

Thank you for sharing your experience with us. It's always a pleasure to hear how professional are team was throughout the whole project.

Shaun Mayhew
Sales & Marketing Manager
604-254-4663

Buzzbee in Vancouver
Buzzbee in Vancouver
1 review Vancouver, BC
0/10

No Guarantee Roof Repairs !

Had a roof leak "repaired" by Penfolds and was told by repairer that work was guaranteed. Penfolds online site says "everything we install carries our extensive warranty and Workmanship warranty into a single Peace of Mind Warranty" I was told by Service Manager that roof repairs are NOT WARRANTEED!!! He also said that sometimes it takes 3 to 4 times to do a repair and homeowner has to pay for each " try " !!! Their warranty is a sham and and un-trustworthy!!!!!

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi Buzzbee. We value all comments and feedback, and I've taken some time to investigate your claims. My sincere apology for any misinformation you may feel you have received. In this scenario, and in all repair scenarios we are clear there is no warranty. It is correct that we do state on our website that everything we install carries an extensive warranty, however a repair does not fall into this category, as we are simply trying to correct a flaw in an existing roof. We always let people know that we will do our utmost to solve the issue, but do not offer a guarantee on that work. The nature of repairs simply do not allow for us to warranty. I will review our policy and documentation to make sure that all customers in the future are very clear that a repair does not carry a warranty. I will also make sure our techs are providing customers with clear information. I am happy to discuss further. Feel free to reach out to me at 604-254-4663. Shaun Mayhew - Sales & Marketing Manager.

Satisfied c.
Satisfied c.
1 review Abbotsford, BC
9/10

New Roof

The work took about six days in all - but Ricky and his crew were very professional, clean and tidy and created amazingly little mess given the size of the project. They showed excellent team work and seemed to complement each others skills. The cedar shake and shingle roof looks good overall. Adam and Adrian were very attentive as well, both before and after the roofers were finished, and I've felt very confident of Penfolds' determination to provide satisfaction. Thanks to everyone involved.

Approximate cost of services:
$34,000.00
Was this review helpful?
Company Response

Thank you for sharing your kind words with us! We really appreciate you noticing how our crew, field supervisor and technical advisor worked together as a team for a project well done. We will be sure to pass along your thanks to all who were involved.

Shaun Mayhew
Sales & Marketing Manager
604-254-4663

Jill f.
Jill f.
5 reviews Surrey, BC
10/10

New Cedar Roof

Penfolds was such a wonderful company to deal with from start to finish. From our first meeting with our technical advisor Sean Crowther who explained all of our options to us in person (which other companies didn't do) and showed us the various shakes etc. we had to choose from, to the incredible crew that actually did the installation led by Rey. The crew were some of the hardest working gentlemen I have ever met and our job went without a hitch. We looked at other companies but none compared to Penfolds. We had dealings with various people within the Penfolds' organization and everyone we dealt with was extremely professional and courteous and took very good care of us. Our roof was even finished ahead of schedule. The Penfold's team were checking with us along the way to make sure we were happy with the progress as well. After the roof was completed our yard and surrounding area was cleaned up and you would never know anyone was there. A new cedar roof is a large investment and as far as we are concerned we could not be happier with our finished product. It really looks beautiful. Thanks to everyone at Penfolds' who were involved.

Approximate cost of services:
$62,000.00
Was this review helpful?
Company Response

Hi Jill, Thank you so much for your kind review. We believe that all roofing quotes should be done in person so that you fully understand all your options. We are so pleased to hear that Sean, Rey and his crew, and everyone in the office was able to come together to make your project a success. We hope you will enjoy your new cedar roof for many years to come!

All the best,
Shaun Mayhew
Sales & Marketing Manager
604-254-4663

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.