Phantom Screens / Ontario Screen Systems Inc.

Windows & Doors Installation & Service
Mississauga ON L4W 3E6
Write a Review
Write a Review


HomeStars
Windows & Doors Installation & Service
Phantom Screens / Ontario Screen Systems Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Phantom Screens / Ontario Screen Systems Inc.

Average customer rating:
9.5 10 (301 reviews)

Sort by

Linda Wybraniak in Hamilton
Linda Wybraniak in Hamilton
3 reviews Hamilton, ON
10/10

Phantom Legacy Invisible Screen Door

We had our door installed by Mike Campbell who was the representative from Ontario Screen Systems Inc.

He was very efficient, courteous and professional. We are very pleased with our new screen door.

Approximate cost of services:
$500.00
Was this review helpful?
A. Balmain in Toronto
A. Balmain in Toronto
1 review TORONTO, ON
10/10

purchase/Installation of screen door

Great service for ordering and installation of door. Dan Aspin was professional and completed the installation very quickly with no mess. He also arrived at specified time. Thank you very much.

Note: request was made when ordering to have door installed on weekend but when installation was arranged I was informed that installations were performed Mon-Frid. Not a good thing.

Approximate cost of services:
$460.00
What could this company do to improve their services?
Have installations on the weekend to prevent customers taking time off work.
Any advice to offer fellow homeowners facing a similar project?
Ordering from this company is a positive experience - no hassels.
Was this review helpful?
Mrs. Doyle, Burlington, ON
Mrs. Doyle, Burlington, ON
1 review BURLINGTON, ON
10/10

Service to Phantom Screens installed in 1994

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We recently had Mike Campbell service our phantom screen and we could not have had a more delightful man do the work for us.
Our double door screens were put in in 1994, I believe that is the year your company started, and it was only the start of last year 2011 that the screens would not roll back into the frames, and started getting holes in the screening. Obviously no complaints from us, and I have and would recommend them to anyone. One of our children has them in their home. Thanks for a great product!

Approximate cost of services:
$0.00
Was this review helpful?
rdangela
rdangela
7 reviews ,
10/10

Install screens on 5 doors.

I was very pleased with the work that Phantom Screens completed for me this week. Betwwen the salesmen(Marc) and installer (Quentin), the entire experience was excellent. Quentin even serviced the previously installed screens when asked.
Thanks everyone.

Approximate cost of services:
$2,500.00
Was this review helpful?
Seaton V.
Seaton V.
3 reviews Toronto, ON
9/10

Screen installation, rear French doors

Excellent planning and execution by Dan, Phantom Screens' installer. Phantom also worked well with our regular contractor to assess our needs. Stylish, unobtrusive final product. Punctual and friendly service. Great overview of maintenance going forward - thanks Dan!

Approximate cost of services:
$0.00
Was this review helpful?
Susan in Toronto
Susan in Toronto
4 reviews TORONTO, ON
10/10

Installation of Legacy Phantom Screens

Ontario Screen Systems Inc. had a large display at the Toronto Home Show, which was the important deciding factor, in my decision to install Phantom Screens on my condominium balcony doors. It was such a pleasure to meet Dan Aspin, the installer, who was very efficient, knowledgeable, and professional in all respects. The installation was done extremely well, and the post-installation cleanup and demonstration was very helpful and informative. I highly recommend Phantom Screens, and thank you Dan Aspin, for the excellent installation!

Approximate cost of services:
$890.00
Was this review helpful?
Kelli in North York
Kelli in North York
3 reviews North York, ON
10/10

Purchase and installation of screen door on door to balcony

Absolutley thrilled with my new screen door & Ontario Screens! Employees were knowledgeable and professional, the screen was delivered on time and installation was quick and done well.

I would defintely buy a screen from this company again!

Approximate cost of services:
$500.00
Was this review helpful?
fern in Toronto
fern in Toronto
1 review TORONTO, ON
10/10

legacy screen on terrace door

Dan Aspin installed my Driftwood Screen, he was on tiime , cheerful and very efficient.
He made sure I understood how to handle and take care of the screen.

Very happy
thanks Dan
f.

Approximate cost of services:
$500.00
Was this review helpful?
Rosemary in Etobicoke
Rosemary in Etobicoke
4 reviews Etobicoke, ON
10/10

Ordering 3 Phantom Screen Doors

I wanted a quote for 1 screen door (single, back door) for our house; and 2 screen doors at a nearby second house (double French doors). Although we were not able to be home, GAR came by to both houses and took the required measurements (from the outside). When GAR returned to meet me (to draw up the orders), he volunteered to help us remove and take away our old storm door and suggested that, while waiting for our new screen to arrive, I paint the door frame (which I did). GAR said they would normally charge a cost to remove any old storm/screen doors; however, GAR did this for us for free. GAR also took a look at our front door Phantom Screen (installed 2 yrs ago) and placed sticky pads on the frame to minimalize the noise if the screen is accidentally let go and snapped onto the frame (causing a loud noise). As soon our order was drawn up, Gar met me at the second house to draw up the order. Thanks, GAR, for your help.

Approximate cost of services:
$473.47
Was this review helpful?
Charles Chiu in North york
Charles Chiu in North york
2 reviews North York, ON
10/10

Phantom Screen for Patio Door

Possibly the best contractor experience todate. From the excellent in-home sales service (which included a no-fuss cancellation of one of orders) to the final installation, the process was extremely pleasant. Dan Aspin, the installer, was punctual, courteous, tidy and professional in all respects. His post-installation cleanup and demonstration was impressive and thorough. Phantom Screens - a joy to do business with!

Approximate cost of services:
$450.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phantom Screens / Ontario Screen Systems Inc.

We are the official distributor in Ontario for Phantom Screens, the leading provider of retractable screens in North America. Our Screen Experts guide you through every step, offering consultation, professional installation, and services to meet all your screen needs.

Phantom Screens not only provide excellent insect protection and enhanced privacy but also offer numerous additional benefits. Our retractable screens improve indoor air quality, conserve energy, seamlessly merge indoor and outdoor spaces, manage daylight, reduce solar heat gain, protect from UV fading, ensure occupant comfort, and provide unobstructed views of the outdoors.

Visit www.phantomscreens.ca and talk to a Screen Expert today.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
All of Phantom Screens, including retractable screen doors, windows and motorized screens
SERVICES
Our trained installation technicians and the Limited Lifetime Warranty ensure that Phantom Screens last a lifetime.
BRANDS
Phantom Screens, Phantom retractable screens
STYLES
PHANTOM DOOR SCREENS - Ideal for single doors, double-French doors, in-swing and out-swing doors, sliding glass doors, garden doors, tilt 'n' turn doors, oversized doors. For more details, please visit https://phantomscreens.ca/conduit/retractable-door-screen PHANTOM WINDOW SCREENS - suited for casement windows (in-swing and out-swing), awning windows, single-hung and double-hung windows, tilt 'n' turn windows, horizontal sliding windows. For more details, please visit https://phantomscreens.ca/conduit/retractable-window-screen PHANTOM MOTORIZED SCREENS - Motorized Screens cover all large application types, including balconies, porches and verandas, folding walls, picture windows, Roman archways, garage doors, large glazing applications. For more details, please visit https://phantomscreens.ca/conduit/wall-screens
SPECIALITIES
At Ontario Screen Systems Inc., our specialties include: Personalized Consultation: We start by discussing your specific requirements and ideas, ensuring we understand your vision. Accurate Measurements and Estimates: We take detailed measurements and provide you with an accurate estimate for your project. Efficient Scheduling and Installation: We schedule an installation date that considers manufacturing lead times. Most installations are completed within one day, depending on the number of screens ordered. Versatile Installation Options: We offer various installation options for large opening screens, including fully recessed and surface-mounted, tailored to the unique needs of each project. Professional Installation: Our door and window screens, as well as large opening screens, are installed by Phantom-trained installers who prioritize treating your home with care. Experience the difference with Phantom Screens. Visit www.phantomscreens.ca and talk to a Screen Expert today!
WEBSITE
https://phantomscreens.ca/
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
42
PAYMENT METHOD
Visa, Mastercard, Cheque & Cash
MEMBERSHIPS
ACMO, BILD, CCI, CSC, MBOT, RCC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.