Pool Craft

As a relatively new pool and hot tub owner, I am very glad Pool Craft was recommended to me early on as a great one stop shop for any of my equipment replacement requirements and ongoing pool and hot tub service needs. Their team is very knowledgeable and helpful in making recommendations for chemical treatments and products upgrades for improved efficiency and performance. They helped me improve performance in my existing and aging set up by installing a more efficient pump and cartridge filter. I would not hesitate to recommend Pool Craft as a very reliable company and staff for all your pool and hot tub service needs.

These guys were awesome, they were so competent, so friendly, and they provided great service.

It is with great pride that I recommend Pool Craft, and a huge shout out to Bobby, Service Manager. I called Pool Craft to save my pool from a reckless contractor who used my pool as a slop sink while installing patio pavers in my backyard and around my pool. Bobby came in, assessed the situation and suggested the best course of action to clean my pool and get it back to pristine condition. It took a while but that's because the pool was in such a poor condition after the contractor left it with chunks of concrete and a lot of mortar in the pool. The restoration of the pool included a new heater and a new filter; the filter was damaged due to the amount of sludge/mortar in the water. Bobby was helping every step of the way, his crews from the pool cleaning, equipment installation and pool cover installation, were great, even Jim came out from Pool Craft to personally put in my pool stairs. All the staff at Pool Craft that helped me with my backyard pool to bring it back to life are upstanding, well knowledgeable, polite, friendly and a pleasure to deal with.
Thank you Pool Craft
Tony from Aurora

Everyone at Poolcraft from design to pool construction to landscaping and pool start up teams were professional and efficient. The project was completed on time because of the hardworking teams at Poolcraft. Thank you Poolcraft for making our backyard project a great success.

Called Jason he had his crew there in time. Polite, knowledgeable and professional. Great work!

Pool Craft filled in the deep end, made any necessary repairs of the walls, new cement on the bottom and a new liner. All in a very timely manner, and all of our precious landscaping left intact.

We wanted to do an entire backyard renovation including a pool.
we interviewed 3 of the top rated Pool companies with a long history and great reputation.
We hired Poolcraft and we are so happy we did!!
From the design to the professionalism and transparency offered by Rick the sales Manager we settled on everything and proceeded.
Each and every individual who touched this project was top class at their craft and the best in their individual area of expertise.
The attention to detail, constant follow up and communication, this company was a pleasure to work with.
When they said they would do something it was done. We never had to chase anyone or follow up with anything. They stuck to their word the entire time.
The project finished on time and on budget.
The after sales service has been outstanding and we would highly recommend using Poolcraft if you are thinking about creating your own backyard oasis.
Landscaping, hardscape, wood working and pool build/install. A true one stop shop.
Thank you Poolcraft, our family and friends are enjoying every minute.

Had our pool heater replaced. Overall, great experience working with Pool Craft.
They are quick to reply. Meagan is knowledgeable and friendly and quick to respond to product related questions. Would highly recommend them.

For my 2nd spring opening I had some issues with my connections around the salt cell from my closing the system the previous winter. Sent an email to Poolcraft on a Sunday afternoon and they responded Sunday evening that they would have someone out the next day. Ian showed up mid morning with the parts and tools to make a pipe repair. Whilst there we discovered that there was damage to another fitting to which he was able to take apart and rebuild there on the spot. One or both of these issues may have been my fault due to closing errors but there was no arguing about it, he just fixed it. Very impressed with Poolcraft's professional service.

We hired Poolcraft in early summer 2019 to renovate our backyard and put in a pool, deck, BBQ server and hot tub. After several quotes and a few designs from other pool installers and landscape companies we decided on Poolcraft based on testimonials from friends and families who had used their services and had recommended them based on their quality of work, professionalism and attention to detail. We were not disappointed. Although they were definitely not the cheapest option, their work speaks for itself. 5 years later our backyard continues to entice and delight our family and guests as an idyllic place to relax. From their amazingly detailed and thorough design work to helping us find the finishes we didnt know we wanted but loved their team was great. Thanks to Rick, Chris and the rest of the team for an outstanding job. Price creep was definitely an issue but often it was us who wanted to add a little bit more to the project. With Poolcraft you will get your moneys worth and a backyard that will impress you and your guests for years to come. Their after sales service has been great as well - a little slow during the pandemic but that was to be expected. 5 Stars!