had garage door openers installed
I hired this company because quoted price was reasonable.
1. The guy who installed it did not clean up after he was done.
2. It gets worse, one of the garage door openers (the actual machine that opens the garage door) fell off the ceiling after 2 years!
3. I called Pro-Master to complain, manager says they can't do anything about it because it's past the 1 year warranty - I told him I think I have grounds to sue them because their defective work endangered life and property. Basically told me to buzz off.
4. Tried to call another company to "fix" their defective work - I found out they are related to, or own other companies listed in the yellow pages (got their name off yellow pages, did not know about homestars yet!). So I decided I to fix the problem myself.
5. After investigating what caused the opener to fall off the ceiling - I found out the installer actually just fastened one of the lag screws onto the drywall and not to the stud! (my garage has a finished ceiling). I reattached the opener, and got it working again, saving myself at least a hundred bucks and also with peace of mind to boot.
6. Again, beware of this company and it's affilliated companies.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?