ADT promised to install a wireless monitored system.
After inspecting the wireless signal in my area and installing an alarm system, the technician informed me that no wireless coverage and the monitoring of my system is NOT reliable.
Called several times to have the system working and monitored. NO ONE CARE regardless many phone calls and leaving a voice message to the manager. ADT charged me for the installation ($ 1050) and continue to charge me the monthly MONITORING Fees !!
- Approximate cost of services:
- $1,050.00
- Company Response
Dear John, we apologize for the lateness in our Homestars response. Has the issue been resolved? If not, we'd appreciate the opportunity to make things right. To help us locate your account, can you please send an email to communication@adt.ca and include "Homestars" in the subject line? Thank you.