Rent A Son

Moving & Storage
Toronto ON M3J 1Z3
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HomeStars  >  Condominium Renovations in Toronto  >  Rent A Son   >  Condo to Condo Move
Matthew
Matthew
3 reviews Old Toronto, ON
8/10

Condo to Condo Move

Condominium Renovations review in Old Toronto

***Final Review***

We were very impressed by Rent-a-Son and their willingness to live up to the 110% customer satisfaction guarantee. As you will see from our previous reviews we had a billing situation that resulted from poor communication. Our move consultant, Michael, worked hard to resolve the situation to our satisfaction.

The crew was professional, polite and brought extra materials should they need them. The only reason Rent-a-Son was not a 10 was due to the slight communication hiccup. We will definitely consider using them again for our next move.

Approximate cost of services:
$1,300.00
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Previous versions of this review:

Matthew
Matthew
3 reviews Old Toronto, ON
0/10

Move

Condominium Renovations review in Old Toronto

*** THIS REVIEW IS STILL IN PROGRESS DUE TO A BILLING SITUATION. THE TEAM AT RENT-A-SON IS CURRENTLY IN THE PROCESS OF REVIEWING THE CHARGES. Please review the entire text before forming an opinion of Rent-a-Son's Service. ***

Rent-a-Son went from a 10 to 0. The invoice I was sent was double what I was quoted. Moving team had to do two truck loads even though I was told only one would be required. There were no additions to my inventory list. The remainder of the review holds, but poor client communication loses 10 stars - one of the best moves we have ever had has morphed into a horrible one. We are currently working with Rent-a-Son to resolve the issue.

We live/lived in a condo building with very particular rules about moves, and decided to have a professional moving company help us. Having reviewed the comments on different moving companies we contacted three. Rent-a-son was the only company to call back and provide a quote within 24 business hours.

The team that moved us were very polite and focused on doing their job right. While not quite as polished as the pictures on the website depict, they were still light years ahead of other movers.

The team arrived about fifteen minutes late, but we were given the heads up by the Operations Manager. Every one of the three was hard working. They also came prepared with extra packing materials in the event that we had forgotten something, or improperly packed an item.

Approximate cost of services:
$1,700.00
Matthew
Matthew
3 reviews Old Toronto, ON
10/10

Move

Condominium Renovations review in Old Toronto

We live/lived in a condo building with very particular rules about moves, and decided to have a professional moving company help us. Having reviewed the comments on different moving companies we contacted three. Rent-a-son was the only company to call back and provide a quote within 24 business hours.

The team that moved us were very polite and focused on doing their job right. While not quite as polished as the pictures on the website depict, they were still light years ahead of most movers.

The team arrived about ten minutes late, but we were given the heads up by the Operations Manager. Every one of the three was hard working and unfazed if something wasn't going to plan. The most impressive part of the job was the fact that they came prepared with extra packing materials in the event that we had forgotten something, or improperly packed an item.

I would definitely recommend them to friends, in fact I have already done so, and we will use their services again.

Approximate cost of services:
$900.00