Aurora
Bought a curio & had to chase them down for delivery status more than a month later. The store thought they had already delivered the curio!!?? Waited another month and a 1/2 still no curio, no phone call, no follow-up on delivery. Finally chased them down again & was told that delivery would be Dec 28th & that they would check to ensure that the curio had no defects. Delivery was much later than the timeframe we were told - wasted a whole day & evening just waiting. The curio was delivered with major defects, looked like the base had cracked & was then glued back together. We refused it & had it sent back. We waited almost 3 months, paid in full & are waiting to see if we can get a brand new replacement. Just awful experience.
- Approximate cost of services:
- $1,400.00
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