Sutton & Son Appliances

Appliance Repair
Hamilton ON L8L 7A4
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homeowner from Hamilton
homeowner from Hamilton
1 review Hamilton, ON
0/10

dishwasher

This company came recomended from a local appliance store, which I find very surprising and have contacted the store to question their judgement when recommending this company! I would never recommend this service company to anyone. Multiple visits by technician, for a small leak. Made recommendations that had nothing to do with the leak, replaced a part that didn't need replacing. Appeared to be guessig at what the problem is. Charged ridiculous prices. Will find another more capable company if i ever need service again.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I am sorry we were having a problem identifying a leak in your product.
Typically we can see signs of where it is coming from but sometimes if it is not obvious at the time of the call it can become very difficult.
Please contact the store so we can resolve this for you.
The management