Nightmare with delivery/installation date/time after paying over $23,000
I paid in full for my appliances on April 2nd. No one contacted me on confirming my requested delivery/installation dates. I escalated to Richmond Hill store manager Eric who located my inventory but then blocked me from their phone lines when I asked for committed delivery /installation dates. I escalated to their Brampton manager, Corey, who said he would work on my requested after hours delivery/installation date/times but then did not follow through. I'm still waiting to hear back from someone today, April 26th. I have not had appliances in my new house for close to one month, even though TASCO has had my full payment for that entire time. To add insult to injury, Corey laughed at me when I tried to explain how I cannot take any more time off work and TASCO has a committed serious consumer protection violation by taking payment and acting like they have no intention of delivery any good/services that I've paid for. I will be escalating this to a consumer protection lawyer. I want punitive damages for the stress and inconvenience they have caused me.
- Approximate cost of services:
- $23,600.00