Tasco Appliances

We have renovated our entire house and have dealt with many many retailers of various types. We have had mixed results with TASCO. The main problem has been customer service: when we received our gas range, we were very unhappy with how it functioned and requested an exchange for a more expensive model for which we were prepared to pay the difference. Initially TASCO absolutely refused to exchange the product (claiming it was 'used'), and suggested we sell the range on consignment through them at a financial loss to us, then purchase a new range at full price. After a lot of discussion with them, and escalation to the manager, they facilitated an exchange and upgrade. In a nutshell, the frontline customer service staff were not at all helpful but the manager was excellent. A bit of caveat emptor - TASCO doesn't have a return or exchange policy and the salepeople aren't forthcoming in telling the buyer this information.