When we moved from our home in Markham to Unionville, we decided to renovate our 30 somethign year old home by gutting and totally redoing the kitchen and purchasing new applicances. We decided to buy Stainless Steel appliances and upon recommendation from a friends, we bought everything from Tasco. The person we dealt with was Melly. She was helpful and knowledgeable and helped us to pick out great pieces, including our stove, hood, dishwasher and refridgerator. We have been quite happy with all of the appliances we bought and value wise, the prices were quite competitive with other places. We did have a glitch in the beginning when the wrong size hood was delivered and a few facts that were not properly explained to us on purchase, after all we were new to this and should have been told a few things. I remember being on the phone with headoffice a few times arguing about something, but in the end it was resolved and it seems so distant now. Most recently we had a bit of trouble with the electrical with our stove and when we contacted Tasco, they told us our warranty had run out and we had to deal directly with the manufacturer. They should have been a little more helpful considering we bought $8000 worth of appliances from them. However all in all, I would recommend Tasco was selection and value.
- Approximate cost of services:
- $8,000.00
- Company Response
Thank you for your comments. We do apologize for the trouble you had to go through with hood purcahse and later on with your range. There is limited warranty on your range years 2 through 5 that the manufacturer could verify if the parts fall within the limited warranty. This is also outlined in the use and care guide.