Good afternoon to the best of my recollection you called us with a possible warranty leak last year and we sent people out twice and told you both times that your Chimney needed work and that to call us when it was repaired and we would come and make sure our work was good which you never did and now you have a leak.
Also, to refresh your memory when we originally did the replacement of the roof, you held back $500 payment off the total bill as we told you that we would try to re- seal an Eavestrough leak that you had that was nothing to do with our roof replacement, we were happy to send people out and like I explained to you yesterday we don't mind sending some people out now to check and make sure our job is fine as soon as the weather warms up this week as I explained.
If you would like us to still send people out, call our office and speak to someone and we can set up an appointment to come by to properly address the issue and see what is causing it
Thank you
Honest and responsible work for over 38 Years
Re-shingle our house and garage
Quality work and professional team
A family owned business for over 54 years The Roofer Ltd. has primarily been a referral based business so ensuring 100% satisfaction has always been our #1 priority. There really is no job too big or too small. We are expert installers in shingles, flats, slate, cedar, custom metal of all types,skylights, all associated roofing repairs. The Roofer Ltd. will always provide you with an free and honest appraisal of the condition of your exisiting roof structure with no pressure or sales gimmicks.