We were extremely pleased with our first 2 moves with Tippet - first in 2009 from a condo to a house, and then in 2015 from a house to a condo. However, for our last move from a condo to a house, Tippet charged us $3500 - even though the estimate was only $1900. There were no issues encountered during this move, and no explanation was given for why we were charged almost twice the estimate. For our 2015 move into a condo, Tippet charged us $1800 which is consistent with the estimate for our latest move.
In addition, the movers did not provide any of these services promised in their estimate: 1) Shrink wrap all upholstery 2) Packing of mattresses into plastic bags 3) Floor runners will be utilized 4) Handrails fully wrapped.
When we challenged the Tippett office about the excessive charge and deficiencies, they said that I should have complained to the movers while signing their move completion form. But even if I had done that, the final invoice wasn't actually sent until days later.
- Approximate cost of services:
- $3,500.00