Torlys Smart Floors

We were recommended this product from a local flooring company and we chose a design that was waterproof and scratch proof. After waiting several weeks for it to arrive we were looking forward to finally putting the final touches to our reno. Once we opened the boxes we could see that the flooring had only 2 shades of the recommended colour mix. We had chosen the "cobblebeach" 4 colour blended design. Additionally, in the shipping of the product we had many boxes torn and damage to some of the planks of floor. This is not a cheap product and we were shocked it should arrive to us in such a poor state. We have now had to return the product, the delivery itself was a gong show. Now we dont know when we will get a replacement as we have been told we have to wait for the "one rep" to get in touch. Very dissatisfied. Plus just read some other poor reviews about the product and now not sure what to think. We did get a total refund from store but the delay and hassle is not worth it.