Unfortunately I picked these guys. They seemed to be best deal and are accredited with the moving association. But they lacked professionalism. They did a good job of wrapping everything with padding but looking back they were probably trying to milk the job for some money. They did some minor damage to the wood on my couch. They cut the top off my plant (accidental or not we will never know) and then taped it back on so that we wouldn't notice until after they left. During the move they said they noticed I had some plants and asked that I sign a waiver to say plants are not covered by their insurance. Not the end of the world but that is total BS. Then they were pushy for a tip. Thankfully I noticed the guy did the math incorrectly and so I got a bit of a deal. Never use them again.
- Approximate cost of services:
- $1,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Peter, I am very sorry to hear about your experience. I have gone through our system and can not find a client with your name and last initial. Please email me any documentation you have regarding your move with our franchise so we can come to a resolution. - Colin. colin.vanderwerff@twomen.ca