- Approximate cost of services:
- $800.00
- Company Response
Thank you so much for the wonderful review. I'm sure the men will appreciate the pat on the back. I will make sure the correct office receives your review.
Barb
Thank you so much for the wonderful review. I'm sure the men will appreciate the pat on the back. I will make sure the correct office receives your review.
Barb
Thank you so very much for your kind words. Our workers try so hard to make our customers happy and you are proof that they are doing their job. Have a great weekend.
Barb
I am so sorry to hear your move did not go well. If you could please email me directly I can look into what happened and see if we can do something to make you happier.
Barb
twosmallmen@moving.ca
I am very sorry to hear you had a bad experience with one of our local offices. Could you please let me know which office did your move so I can try and fix this for you. You can email me directly at twosmallmen@moving.ca
Barb
We do carry Insurance coverage on all of our moves, its required by law to cover our customers at .60 per pound per item. The government sets the rate, not our office. A 50" TV weighs approximately 100 pounds so at the .60 per pound the payout would be $60.00 less the deductible of $50.00 so a cheque would be made out for $10.00. But we are willing to do so much better than that, but patience is needed so we can help you out at a very busy time.
I have spoken to the office that did the move. They tell me still that they did not break the TV. When they arrived the TV was laying flat on the floor, the men wrapped the TV in the padded moving blankets and loaded it into the truck. It was not banged or rough handled at any time so there should not have been any damage done to it. However the management told you that he would replace the TV or give you the depreciated value of the TV within 10 days as his office is very busy. Month end is a very busy time for movers so he just needs some time. In the meantime he has asked for the receipt for the TV which has not yet been provided. By the model number it is a 50" TV not a 60" TV. Please contact the local office mid next week for an update on the TV, but if you find your receipt before then by all means let the office know so they can move along with this.
The move did start a bit late, but the driver did phone to let you know they were running late and at the time you indicated it was not an issue. But it seems it became an issue after the move was completed.
Thank you so much for your great review. I have forwarded it on to the local London office so the men can get a well deserved pat on the back for another job well done. We wish you all the best in your new home.
Barb
This entry did not meet HomeStars review criteria.
Thank you so much for your kind words. I will be sure to pass on your review to the Hamilton office so the men get a well deserved pat on the back for the good job.
Barb
Thank you so much for your great review. We appreciate hearing back from customers. Have a great day.
Barb
Thank you so much for taking the time to write the review. We do appreciate it. Im not sure which office did this move so I will make sure to pass it on to all of our offices.
Barb
Two Small Men With Big Hearts Moving is one of Canada's largest network of independent moving companies . Our goal is to provide a top level of moving service anywhere in Canada at a competitive price. This will ensure stable, steady growth and make us a force in the future. We offer local and long distance moving services for homes, apartments & offices within Canada.
Kingston movers ray@moving.ca 613-549-1888 or 613-968-9097
Oshawa movers (Durham region) toronto@moving.ca 905-665-6404
Greater Toronto movers toronto@moving.ca 416-663-6300
York Region movers toronto@moving.ca 905-761-7488
Barrie movers toronto@moving.ca 905-841-9210 or 705-722-9970
Mississauga movers sam@moving.ca 905-272-9310
Kitchener Waterloo movers danmayo@moving.ca 519-748-1117
Hamilton movers (Burlington) kyle@moving.ca 905-524-3278
London movers danmayo@moving.ca 519-666-3600
Some services that we provide are, local moving, Long Haul, long distance moving, National and International Moving for Residential, Office and Commercial Moves.