I started reading the many positive reviews on Home Stars and decided to walk into Ultra Carpet in person. It was exactly the type of experience I was looking for... a smaller 'mom and pop' shop with character rather that one of the big box stores where I feel you are just a service number. I spoke with Noor personally many times and he was extremely accommodating with every chat. Long story short outside of the great job at my downtown condo the customer service went above and beyond, it was nice to talk to the same person on the phone or in shop and never to be on hold. Very happy.
- Approximate cost of services:
- $3,099.00
- Company Response
Hello John, What a wonderful review. We are pleased to hear you had a great experience with both the purchase and installation. Your kind acknowledgement of our level of care and customer service is most appreciated. Thank you!