This company made me to sign a contract which I didn't notice that it was for a 5-year period. They didn't communicate that with me and so far they haven't answered a simple question as how much penalty I can pay to cancel this contract when I have to move. This company has mixed policy and deals differently with different customers. It was a bed experience for me.
- Approximate cost of services:
- $1,000.00
- Company Response
As a client who was referred by an existing client, your feedback is certainly valuable. I have consulted our records to ensure accuracy. Our records show that the term of your agreement is clearly hand written on the signed agreement. The fact that our clients sign an agreement to allow us to amortize our initial investment is not a secret nor is it something we need to hide. Our records also indicates that your cost was a little different from that of your friend's who signed up during a timely promotion. I truly hope that our service has met your expectations and made up for the initial misunderstanding.
Ehab El-Komy
Sales Manager