Goemans Appliances

Appliance Retailers
Brampton ON L6Y 0B3
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Cheryl from Freelton
Cheryl from Freelton
1 review Freelton, ON
10/10

Electrolux Fridge

I had problems with this fridge and the Electrolux company.
Goemans has excellent staff - the salesman and manager did everything possible to help sort everything out. Geomans has true customer service and made sure I was looked after. I would highly recommend anyone to make Geomans their first stop when appliance shopping.

Approximate cost of services:
$2,000.00
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Company Response

Hello Cheryl, we are very sorry to hear this. We want to assure you that customer service is very important to us. Please send your contact information to communitymanager@goemans.com and we will look into this.

Previous versions of this review:

Cheryl from Freelton
Cheryl from Freelton
1 review Freelton, ON
0/10

Electrolux Fridge

The fridge makes a high pitch buzz which gives me a headache. The first service guy said it was the compressor and it was exchanged. The new fridge makes the same noise and now the next service guy says its the sound this fridge makes, geoman's service says thats it they already exchanged it now its mine. They then agree to send someone else out who tells me my ears are sensitive and they need to put some sound muffling on it. Geoman's should tell their customers of this sound - I would never have bought yet alone spent $2,600.00 on a fridge that makes my ears ring. They now tell me it's not their problem ( I have had this fridge for 2 weeks!!) So now apparently I have to try and sell it myself and then purchase something else. Nice to know they do not stand behind their products, I was actually told that once the product is in the customers home it's the customers responsibility. Electrolux customer service is rude and I am stuck with a very expensive purchase that I have to get rid of myself - I would also like to mention that I have other appliances from geoman's waiting to be delivered - I spent $11,000.00 - NOT HAPPY-

Approximate cost of services:
$2,000.00