Brampton
We bought many appliances. When things went wrong goemans were very unhelpful. We ended up spending an extra $2000 in the first year to fix goemans problems. One example was goemans sent us the wrong size microwave. They refused to accept that they then made us pay a 50% restocking fee for a Microwave! The microwave slot was already custom built in our kitchen so we had to pay the 50% fee even though it was still in perfect condition in the box
- Approximate cost of services:
- $25,000.00
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- Company Response
Hi Lucy, what you're describing is definitely not what should have occurred in your situation. Please email me at communitymanager@goemans.com so we can resolve this as our restocking fee is only 25% and refundable once we have received the product in good order. Sincerely ~AB