Platinum Appliance Service

My ice maker stopped working. I called the Whirlpool service line. They said they could have someone out the next day and gave me two time options, with four hour windows. The technician called the next morning, just after the 4 hour widow opened to inform me that he would be at my place in the second half of the window. He arrived almost to the minute. After 5 minutes he diagnosed the problem, gave me an estimated price on the part that needed replacing and went to his truck for the part. 10 minutes later it was fixed and the part was less expensive than his estimate. All in all, in less than 30 minutes he was finished and on his way. Thank you for the excellent service.