I have had a terrible experience and would not recommend. The staff was misleading in saying that they would disconnect old appliance, remove the old appliance, and then connect new appliance. The appliance was delivered but delivery person would not be disconnecting or connect anything. Therefore, appliance sits in the garage.
Then called in to see why someone was not disconnecting it or hooking up new appliance. After talking to two different people who could/would not do anything to help me I was sent to customer service.They told me that nowhere on the invoice did it say install or disconnect which I left store with the understanding that that was going to happen by Geomans Appliances. I told them I wanted a full refund and the appliance taken away. I am now to wait a few hours until customer service can do something to fix this issue. This would then mean more money and more time waiting. Then got call from sales person who told me it was my fault. I asked them if they were calling to help me if not I would hang up. With no answer from him I hung up the phone
- Approximate cost of services:
- $870.00