Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
Write a Review
Write a Review


HomeStars
Awnings & Canopies
Awnings By Rolltec
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Awnings By Rolltec

Average customer rating:
9.8 10 (271 reviews)

Sort by

David in Toronto
David in Toronto
2 reviews Toronto, ON
10/10

New Deck awning

The salesperson, Ronan was kind, informative and very helpful. We ordered.. The installation was on time and done efficiently and well. The crew was good and pleasant. We love our new awning!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Great to hear from you. Enjoy the awning!

Hazel in Toronto
Hazel in Toronto
0 reviews Toronto, ON
8/10

Awning on our back deck

Went to showroom in Concord. The gentlemen was very nice and patience with me and my husband. I showed him pictures of where we wanted to place the awning. He ordered it for us. The gentlemen who installed it was very nice, professional. Awning is installed. Works well, looks good but I really should of had them come out and measure for it. It still does not block the sun in the late afternoon which is why we needed an awning in the first place. After having it installed I realized that it should of been at least two feet wider and maybe a bit lower. This is not their doing - they did as I requested. If unsure, ask for a house visit.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for your review. I just want to let you know that the angle of the awning can be changed and the front can be lowered. As for the side, there is an option of adding a side curtain to block the sun from the side.

Linda in Toronto
Linda in Toronto
0 reviews Vaughan, ON
10/10

Awning purchase and install

Terrific service both on the front end (sales) and back end ( installation). The friendly service and help that we received from Nick made our decision to purchase the roller awning so much easier. The guys who installed the awning were quick and professional. No mess and no fuss. And the best part is that the awning is beautiful and made our back patio much cooler! Great work everyone.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Gret to hear back from you. Thank you very much for your kind words.

Stephanie in Etobicoke
Stephanie in Etobicoke
0 reviews Toronto, ON
10/10

Patio Awning

Needed coverage over the dining area for our patio. We just added a pool to our backyard and completed landscaping, so we didn't want any obtrusive posts dug into our new stone, as well as didn't want to give up the space required to do such. The awning was a perfect solution as we were able to customize our size and we can have as much sun or as little sun as we want/need at any given time. Rolltec was very professional, lead time was exactly what was quoted, I didn't have to chase anyone for an installation date, installers were in and out and very knowledgeable, and ensured we knew all required usage and maintenance info before leaving.

Approximate cost of services:
$4.00
Was this review helpful?
Company Response

Thank you very much for your business and kind words. Enjoy the shade!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Awning for 3rd floor drck

Rolltec is a company that is very easy to work with. Dave came by two times to answer all our questions and to measure. He was also very responsive to our emailed questions.
The awning was made, delivered and installed within the stated timeframes. The installation team were helpful and professional.
Everything was easy. That makes me happy. I’d recommend Rolltec without hesitation.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for your kind review, pleasure doing business with you.

Bob & Eleanor in Mississauga
Bob & Eleanor in Mississauga
7 reviews Mississauga, ON
10/10

Just had our third Rolltec awning installed...and love it!

This is our third awning from Rolltec and we couldn't be more pleased! Our first one was about 25 years ago and we have never had a problem with any of them. They easily last 12 to 13 years...and that's without a cover. The guys who came and retrieved the old one and then returned with the new one were great! Very helpful and very friendly. We have only good things to say about dealing with Rolltec.

Our only wish is that they open a showroom in Mississauga so we would have a shorter drive ;)

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Great to hear back from "experienced" customer. Enjoy your awning!

Private User
Private User
Private User reviews Toronto, ON
10/10

Awning purchase and installation

We installed an awning in our west-facing backyard and have loved it. It was actually the first thing we did upon gaining possession of our new home. Our rep Nick was great and presented us all the options and installation was on time and it looks and works great. Price was a bit high but we view it as an investment provided we take care of it.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

I love the way you look at this purchase. Quality comes with the price but pays off in the long run. Enjoy!

Private User
Private User
Private User reviews Toronto, ON
10/10

City Terrace Awning

Excellent costumer service. Helen handled a glitched with the delivery promptly and with our best interests at heart.
Professional installers.
Pleasant experience.
Great product, it created an intimate outdoor room to our home in the city.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for your kind words. Enjoy your new awning, it will come handy in the next few months.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Awning

Great prompt service. Very professional when dealing with clients. Installers were very personable. They answered all questions, worked quickly and efficiently and cleaned up all garbage.
Would highly recommended Rolltec and their services.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Pleasure working with you. And thank you for your kind words.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Love my new awning!

This is the second time I have used this company.
This time I ordered a remote control operator and am very happy with the ease of function.
The selection of fabrics for the awning was great, Showroom staff were pleasant and knowledgeable, and installation of awning was perfect.
Happy that product is manufactured in Canada.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you very much for your continued support. We appreciate you writing this review. Enjoy your awning!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.